Maplecrest Ford Lincoln

We were luck enough to have Steve as our salesman. Steve was very knowledgeable, professional and pleasant. He spent the whole day with us to ensure we left with the suv we were promised. We live in Staten was very knowledgeable, professional and pleasant. He spent the whole day with us to ensure we left with the suv we were promised. We live in Staten Island and would highly recommend Steve and Maplecrest to all our friends and family. More

Ray was great, very helpful with all aspects of our purchase from finance option explanations to vehicle use training. Ray made everything easy and was very low pressure. Great experience! purchase from finance option explanations to vehicle use training. Ray made everything easy and was very low pressure. Great experience! More

We were lucky enough to have been told by a friend to We were lucky enough to have been told by a friend to see Ray Shuta, which we did. Ended up leasing a 2020 Lincoln Nautilus. We were lucky enough to have been told by a friend to see Ray Shuta, which we did. Ended up leasing a 2020 Lincoln Nautilus. More

If I could give this dealership no stars I would. I have brought 2 vehicles from this dealer in the past and I have such a great experience. This experience has been the worst. Communication is awful, peopl brought 2 vehicles from this dealer in the past and I have such a great experience. This experience has been the worst. Communication is awful, people play games when it comes to sales. The used car sales manager had to come into my deal to help me out because the sales manger was not capable. I had my car for hours and I received a notification from Lincoln way telling me there was an issue (power train issue) with my car. When I arrived back at the dealership, they seen nothing. After having my car for 10 days I had to have it service because the issues I told them about the day after I had my car still persisted. I received my car back yesterday and I have to give it back to service again today because the issues is still persisting. Good Luck having a supervisor call you back if you have questions or an issues. Because I had such a positive experience with this dealership in the past, I thought I would get the same service. I will never purchase a car here again. More

Vinney always takes great care of my cars! He takes pride in his work and I know I'm safe when my cars are fixed. Great job! Thanks, Fran Foscato pride in his work and I know I'm safe when my cars are fixed. Great job! Thanks, Fran Foscato More

Great experience at this dealership. No pressure sales with Clay. He was very nice and easygoing. He answered all my questions, and was very helpful. with Clay. He was very nice and easygoing. He answered all my questions, and was very helpful. More

I would have given this dealership 2 stars but I was outright lied to about how my credit score would be pulled and was given a false score. This dealership was also disorganized and slow. I checked my outright lied to about how my credit score would be pulled and was given a false score. This dealership was also disorganized and slow. I checked my credit score with a credit professional and the score this dealership gave me was WAY off. This resulted in a monthly payment estimate overcharge of almost $200. More

Thank you to Steve Kush for his professionalism and patience in helping me find a good used car on their lot. I never felt pressured or rushed into making a decision. He answered every single questio patience in helping me find a good used car on their lot. I never felt pressured or rushed into making a decision. He answered every single question I had about the used car that I chose as well as any information that I needed about it, even though it wasn't a Ford. I found everyone there very polite and the "showroom" very clean. More

The best customer service I’ve had in a long time! Miriam helped me with all my questions and needs, she was patient and understanding and gave me exactly what I asked for... helped me with all my questions and needs, she was patient and understanding and gave me exactly what I asked for... More

Great price for routine maintenance. Free car wash. Friendly helpful personnel. Did work quickly. Comfortable waiting area We do miss the bagels etc.Thank you Friendly helpful personnel. Did work quickly. Comfortable waiting area We do miss the bagels etc.Thank you More