Maplecrest Ford Lincoln

I’m a young woman , 20 to be exact. Purchased my 1st car from this dealership hoping I would get a used certified car that was safe. After being reassured by my sales men Harold that their 139 point inspect from this dealership hoping I would get a used certified car that was safe. After being reassured by my sales men Harold that their 139 point inspection would catch any safety related issues I purchased a certified used fusion, two months later I lose my brakes and almost have a serious accident later to find out that all four sets of brakes were completely worn and was scraping metal on metal! I had to pay Mavis to make repairs as I live in NYS and now I can’t get one person in the dealerships to return or take my calls. In fact they are quite rude after you make a purchase but all about you before the purchase. I would stay far away from this dealership if you don’t want to be ripped off or risk ur life More

Great Experience Here! Steve was very kind and helped us through everything. Love the new vehicle! Great location, very nice staff and very pleasant experience! through everything. Love the new vehicle! Great location, very nice staff and very pleasant experience! More

Excellent sales and service departments. Professional and courteous personnel. Excellent quality work fairly priced. Been doing business here for years without disappointment. Recommend without reser and courteous personnel. Excellent quality work fairly priced. Been doing business here for years without disappointment. Recommend without reservation. More

Wonderful Purchasing Experience. This is the second car purchased from Maplecrest Ford Lincoln and I would certainly purchase from them again. Charlie Betzel was easy to work with and not pushy. purchased from Maplecrest Ford Lincoln and I would certainly purchase from them again. Charlie Betzel was easy to work with and not pushy. More

People were nice. Service was very slow. Took 3 hours to get through paperwork on purchase of a used car. Not many perks offered by dealership on purchase. Listed price is pretty much what you get. Not much get through paperwork on purchase of a used car. Not many perks offered by dealership on purchase. Listed price is pretty much what you get. Not much wiggle room here. They seemed knowledgeable. I just felt wait time was excessive. They said they were shorthanded. Get printed copy of your purchase before signing anything. They tried to add on a warranty to my purchase for $2,200. They did work with me a little and got a couple small cost reductions. More

My experience was good with Service Advisor:Anthony C George.he was honest and trustworthy he listened to all of my needs it was the best experience I've with a car Dealership.Good job Keep it up.ThANK Y George.he was honest and trustworthy he listened to all of my needs it was the best experience I've with a car Dealership.Good job Keep it up.ThANK YOU. More

Someone at this dealership took my car out on a 30 mile test drive and blew out all 4 struts and DENIED it. They also performed a BOTCHED head gasket recall where the problem came back! Avoid at all cos test drive and blew out all 4 struts and DENIED it. They also performed a BOTCHED head gasket recall where the problem came back! Avoid at all costs this place is filled with crooks! More

Steve Kush is knowledgeable, patient, and professional. Thanks to him I finally got my dream car. We have used him for several cars now and he takes great care of us. Thanks to him I finally got my dream car. We have used him for several cars now and he takes great care of us. More

I dealt with Chris Perry who was an amazing salesman. He was honest and trustworthy, he listened to all of our needs. It was the best experience I’ve had with a car dealership. From sales to finance, everyo was honest and trustworthy, he listened to all of our needs. It was the best experience I’ve had with a car dealership. From sales to finance, everyone was understanding, professional, no pressure and just gave us the best deal possible. Would recommend to anyone looking for a good deal with an honest and friendly experience. Thank you Chris and Tim.. I love the new truck More

This is our second positive experience at Maplecrest. We have used Steve Kush as the salesman for both of the vehicles we have purchased from this dealer. A+ service all around. They worked with us and our have used Steve Kush as the salesman for both of the vehicles we have purchased from this dealer. A+ service all around. They worked with us and our budget and Steve was super patient and a great salesman- not pushy but willing to Help us get into the vehicle we wanted! More