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Maplecrest Ford Lincoln

Vauxhall, NJ

4.6
409 Reviews

2800 Springfield Ave

Vauxhall, NJ

07088

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Showing 409 reviews

June 19, 2021

I went in to satisfy a recall notice on my driver air bag on my 2012 Ford Fusion. I was greeted immediately when I entered as they had at least 5 attendants waiting to respond to guest. Big difference from t More

by Home alone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pearson
Jun 21, 2021 -

Maplecrest Ford Lincoln responded

This review is so great to see! Thank you for coming to us for your recall! – Maplecrest Ford Lincoln of Union

June 16, 2021

Ertis Pratt was very helpful in helping me with going through the process of buying out my car and went above and beyond to make sure it went smoothly. More

by Sadowski797
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ertis Pratt
Jun 17, 2021 -

Maplecrest Ford Lincoln responded

We're so glad Ertis could help you through the process! Congrats on your new ride, thanks for choosing Maplecrest Ford Lincoln of Union!

June 15, 2021

Was very disappointed with Maplecrest Ford's used car sales methods. Went in on Friday 6-12 looking for a used SUV for my son. Was shown a 2013 Ford Escape Titanium that fit his budget (Under 10K). Test More

by Carforson
Recommend Dealer
No
Employees Worked With
Ertis
Jun 18, 2021 -

Maplecrest Ford Lincoln responded

Thank you for your honest feedback. We always have the best intentions and try to be as honest and transparent with our customers as possible. We apologize for this miscommunication and hope you will give us the chance to earn your business in the future. Mike Deleo - General Sales Manager - 908-964-7700 ext 5547

Jun 21, 2021 -

Carforson responded

The 2013 Escape Titanium is still listed as for sale on your website. We were ready to pay cash for your asking price, but were told by Ertis that you could not sell it to anyone because the transmission was bad. Why are you now advertising it again for sale?

June 08, 2021

Steve Kush was an easygoing sales representative to work with. He didn’t seem to pressure me and was friendly. I would work with Steve again. More

by AP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kush
Jun 08, 2021 -

Maplecrest Ford Lincoln responded

Thank you for trusting Steve at Maplecrest Ford Lincoln of Union! We appreciate the recommendation! See you next time!

May 28, 2021

Worked with Steve Kush for my new Bronco Sport. Overall, a great experience. Steve's knowledgeable, open to discussion and fair. I would recommend Steve and Maplecrest to all. More

by wkemp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kush
Jun 02, 2021 -

Maplecrest Ford Lincoln responded

This is so great to hear! Thank you for letting us know about your five-star experience working with Steve! - Maplecrest Ford Lincoln of Union

May 27, 2021

Excellent experience with Matt B at Maplewood Ford Lincoln. He went above and beyond making sure I was happy and got a great deal. I shopped around and Matt was by the best salesman I encountered in More

by Amanda M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Barocas
May 28, 2021 -

Maplecrest Ford Lincoln responded

Amanda, We are thrilled to hear Matt has made your experience so enjoyable! Thank you so much for this five-star rating! - Maplecrest Ford Lincoln of Union

May 13, 2021

Stephen Kush was a great help. I got a good deal for my car. I would definitely recommend for a friend that would like to get a car. More

by chrisjudescott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kush
May 14, 2021 -

Maplecrest Ford Lincoln responded

Thank you for this glowing recommendation and review! We're proud of Stephen and our team for providing such an awesome experience during your purchase! We look forward to seeing you again! - Maplecrest Ford Lincoln of Union

May 09, 2021

Awesome service, on time ,Patrick is an awesome guy, Awesome service, on time , Patrick is an awesome guy, he’s very respectful and caring and all his jobs hes done to my car has done them on time alway More

by Carlos Heras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Vicuna
May 10, 2021 -

Maplecrest Ford Lincoln responded

We appreciate the great feedback about Patrick and our team! Thanks for your business, from all of us here at Maplecrest Ford Lincoln of Union and we'll see you next time!

May 05, 2021

Great experience at Maplecrest Ford Lincoln. Steve did a great job finding us the Lincoln Corsair we wanted and within budget. Very friendly and easy to do business with. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kush
May 05, 2021 -

Maplecrest Ford Lincoln responded

Mike, we are so happy that you had a great time working with our team at Maplecrest Ford Lincoln of Union! We hope you're loving the Lincoln Corsair!

April 17, 2021

They were very professional and courteous. Communication was good and repairs were made in a timely manner. A good experience all around that was much appreciated. More

by sjkeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, service department.
Apr 19, 2021 -

Maplecrest Ford Lincoln responded

It's so great to read this review! We cannot express how appreciative we are for your kind words and five-star rating! We look forward to continuing to offer excellent experiences in the future! Thank you! - Maplecrest Ford Lincoln of Union

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