Maplecrest Ford Lincoln

My wife and I drove 110 miles from Scranton, Pennsylvania to your dealership Maplecrest Ford Lincoln, Upon our arrival we met Georgeanna Gordon-GG who setup a appointment for us to see and test drive this ve to your dealership Maplecrest Ford Lincoln, Upon our arrival we met Georgeanna Gordon-GG who setup a appointment for us to see and test drive this vehicle. In the process of buying this vehicle GG was very kind, courteous, professional and was very informative. We made the trip in a rental and GG setup the return of the vehicle for us and GG drove the vehicle over to rental Company as we followed in the vehicle we purchased. I know the dealership gets the rating's. But the 5 -Stars I gave were for GG, she deserves it. Frank Purcell More

Matt Barocas helped me with my new Expedition purchase and really made it a great experience and really made it a great experience More

Came here and bought my 2019 ford fusion sel from Matt barocas, 3 years later I’m back to purchase out my lease. He gave us exceptional service and is extremely pleasant and knowledgeable. I suggest you c barocas, 3 years later I’m back to purchase out my lease. He gave us exceptional service and is extremely pleasant and knowledgeable. I suggest you come ask for Matt at maplecrest ford. thank you! More

I've purchased cars from on more than one occasion and I would have to say this was my best experience yet. With the help of Ertice Pratt was able to purchase the car I wanted within my budget. Ertice was o would have to say this was my best experience yet. With the help of Ertice Pratt was able to purchase the car I wanted within my budget. Ertice was over the top with assistance in finding the car, getting me a good rate for financing and ensuring the car was ready for pick up. I couldn't have asked more. More

Matt was a pleasure to work with on my vehicle purchase. Very appreciative of all of the staff! Very appreciative of all of the staff! More

Came here for Lincoln it was a great experience I dealt with Matt he’s great with Matt he’s great More

Dealt with Matt barocas sold me his fire edge he was amazing thank you so much !! amazing thank you so much !! More

GeeGee was awesome. She and Nuno worked about a great deal with a great rate. Highly recommended. She and Nuno worked about a great deal with a great rate. Highly recommended. More

We went into this dealership with one specification on the car we needed, and either through lack of knowledge or just flat out lack of integrity, we were sold a car that does not meet this one need. This the car we needed, and either through lack of knowledge or just flat out lack of integrity, we were sold a car that does not meet this one need. This alone should be reason enough to warrant a bad review, but this experience was made exponentially worse when we went in to rectify the problem. Because the car we were sold did not do what the dealership said it would do, my husband went back to see about trading it in for a new one. He went in to talk to a sales manager, and sat in the showroom waiting for someone to talk to him about exploring other options. The next thing that happened was the sales manager Steve came out and berated my husband in the middle of the showroom floor. Without any reason, he began yelling, wrongfully accusing, and pointing his fingers in my husband's face. The interaction was aggressive, unprofessional, and completely unwarranted. This is absolutely not how anyone should conduct business. I leave this review, not to bash the dealership, though it was very disappointing to essentially be shrugged off when we came back in telling them that the car didn't do the one thing we needed it to do. Our initial interaction with the dealer was actually pleasant, as it usually is, and the process of buying was made very easy. But I really just want to address the disgusting way in which my husband was interacted with by a sales manager who should absolutely know better. This goes beyond customer service. It is basic humanity to treat others with respect and it costs absolutely nothing. Steve, please do better than this. More

Steve Kush at Maplecrest Ford was the perfect salesperson to help us buy our new Ford Escape! We were stressed out after visiting two other dealerships that day and his calm demeanor and obvious dedication h to help us buy our new Ford Escape! We were stressed out after visiting two other dealerships that day and his calm demeanor and obvious dedication helped clinch the sale. More