
Maplecrest Ford Lincoln
Vauxhall, NJ
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This dealership has had my truck for 5 weeks and it has not been touched. They have horrible communication with the customer and have not provided a loaner car. I can’t wait for this nightmare to be over . not been touched. They have horrible communication with the customer and have not provided a loaner car. I can’t wait for this nightmare to be over . I just want my truck back . I would NEVER go there again and either should you!!! It’s been one excuse after the other. I actually had to call the corporate office for assistance but they have given them the runaround. They get no stars from me! More
I wish I could give them a negative rating. I got my oil change done on Saturday and by Wednesday my car was telling me I needed an oil change. I checked the dipstick and my oil is dry. I use I got my oil change done on Saturday and by Wednesday my car was telling me I needed an oil change. I checked the dipstick and my oil is dry. I used a coupon that they sent me so I guess they just want to not honor that since last time I had a coupon also and they did not apply the coupon. When I called that time, they were supposed to check into it and get back to me and they never did. The only reason I came back this time was to get a recall taken care of and apparently oil changes are too difficult for them. More
Service Advisor Erminda Garguilo of Maplecrest Ford Lincoln of Union NJ did a fantastic job enabling my 2014 Ford Focus to get back on the road today with a new TCM. Thanks to Erminda and the rest of t Lincoln of Union NJ did a fantastic job enabling my 2014 Ford Focus to get back on the road today with a new TCM. Thanks to Erminda and the rest of the Maplecrest Team. More