Back

Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,501 Reviews

3,501 Reviews of Maple Hill Auto Group - Service Center

Sort by
November 28, 2023

The people @maple hill Audi service go out of their way to make it a pleasant experience More

by gnomehillfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey
Nov 28, 2023 -

Maple Hill Auto Group responded

Thank you for the kind review. We appreciate your business and look forward to assisting you in the future.

November 28, 2023

Rebecca was professional and knowledgeable about the complicated systems in my Genesis also the work was performed in less time than stated. My experience at Maple Hill was wonderful and I will be back More

by M_DNEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your 5 star review. We really appreciate your business and look forward to assisting you in the future.

November 27, 2023

The dealership has a friendly staff. Clean restroom and waiting area. Fair prices for services. More

by jbarthome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Maple Hill Auto Group responded

Thank you, we appreciate your business and look forward to assisting you in the future.

November 24, 2023

Maple Hill promptly accommodated my Volkswagen on short notice and completed the repairs just in time for my extended journey. I was grateful for their swift service and for ensuring my car was ready for t More

by SHEL.BESSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Corley
Nov 24, 2023 -

Maple Hill Auto Group responded

So glad to hear we were able to get you in as quickly as you needed. We look forward to assisting you in the future. Safe travels.

November 24, 2023

Great Service and staff…. Very accommodating and the actual price was less than the quoted price! More

by TWOMANN1975
Recommend Dealer
Yes
Employees Worked With
Randy Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Corley
Nov 24, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your business.

November 24, 2023

Clean, friendly, professional. Everything you could ever want in a company. I always leave satisfied. More

by THEMARKOFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Corley
Nov 27, 2023 -

Maple Hill Auto Group responded

Thank you so much!

November 24, 2023

Overall I like this dealership and their services. Just a bit frustrated with the communication from the service department about the length of time it was going to take to provide the service. It w More

by cjhoek28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Maple Hill Auto Group responded

I'm sorry to hear it took longer than expected. We appreciate your time and business.

November 22, 2023

Lauren was professional and friendly. However, one of the two reasons that I came in was because my tire was damaged. I had taken it to a local tire expert who told me that it appeared to More

by susanandken99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Armbruster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Maple Hill Auto Group responded

Thank you Susan, I'm glad to hear things were worked out. We appreciate your business and look forward to assisting you in the future.

November 22, 2023

I enjoy the friendly, efficient service Service was faster than estimated time frame. Sadly, car was was down More

by KLAPIERRE.RCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Maple Hill Auto Group responded

Thank you, I'm sorry the car wash was down. Hope to assist you in the future.

November 22, 2023

Always great service and easy to deal with. Have been courteous and attentive throughout my experience with them. More

by crdanc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Maple Hill Auto Group responded

Thank you!

...
9
...