Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,501 Reviews of Maple Hill Auto Group - Service Center
The people @maple hill Audi service go out of their way to make it a pleasant experience to make it a pleasant experience More
Rebecca was professional and knowledgeable about the complicated systems in my Genesis also the work was performed in less time than stated. My experience at Maple Hill was wonderful and I will be back complicated systems in my Genesis also the work was performed in less time than stated. My experience at Maple Hill was wonderful and I will be back for future services. More
The dealership has a friendly staff. Clean restroom and waiting area. Fair prices for services. Clean restroom and waiting area. Fair prices for services. More
Maple Hill promptly accommodated my Volkswagen on short notice and completed the repairs just in time for my extended journey. I was grateful for their swift service and for ensuring my car was ready for t notice and completed the repairs just in time for my extended journey. I was grateful for their swift service and for ensuring my car was ready for the road ahead. More
Overall I like this dealership and their services. Just a bit frustrated with the communication from the service department about the length of time it was going to take to provide the service. It w Just a bit frustrated with the communication from the service department about the length of time it was going to take to provide the service. It was very slow! More
Lauren was professional and friendly. However, one of the two reasons that I came in was because my tire was damaged. I had taken it to a local tire expert who told me that it appeared to However, one of the two reasons that I came in was because my tire was damaged. I had taken it to a local tire expert who told me that it appeared to have a defect from the manufacturing process. I called and was told that your service department needed to inspect it. In my mind an "inspection" would be more thorough than standing next to the car and looking at the tire. When I pointed this out, I was informed that there was and extra charge to take it off of the car and actually inspect it. I was not happy about this. In the end Lauren removed that charge from my bill but I find it ridiculous that it even had to be discussion. The second reason I was there was for the installation of a remote start and that process was seamless. More
I enjoy the friendly, efficient service Service was faster than estimated time frame. Sadly, car was was down faster than estimated time frame. Sadly, car was was down More
Always great service and easy to deal with. Have been courteous and attentive throughout my experience with them. Have been courteous and attentive throughout my experience with them. More