Back

Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,501 Reviews

3,501 Reviews of Maple Hill Auto Group - Service Center

Sort by
December 06, 2023

Yes, the team seemed to help me with as much as I needed. Top tier customer service. And I would be glad to bring my vehicle for further maintenance in the future More

by jasonshutes79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Maple Hill Auto Group responded

Thank you Jason, we appreciate you taking the time to give us your feedback.

December 06, 2023

Maple Hill is great! Making servicing our vehicles easy breezy! Fast, efficient, kind, and great communication! More

by BENJAMIN.FRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
CEDRIC RUSSELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Hisey
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Corley
Dec 07, 2023 -

Maple Hill Auto Group responded

Thank you Benjamin! We appreciate the kind words.

December 02, 2023

Great service and very friendly staff. I had to drive all the way from Grand Rapids and wasn't sure what to expect coming here for the first time. Look forward to continue servicing my Gen More

by velasquezjosej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Maple Hill Auto Group responded

Thank you for the 5 star review. We appreciate your business and look forward to seeing you again.

December 02, 2023

Great service. I appreciate Mine Simmons helping me get my car after the service department was closed. Incredible service! More

by mmontross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Maple Hill Auto Group responded

Thank you ! Glad to hear Mike was able to get the vehicle from service .

December 01, 2023

My car was in and out with a very minimal wait and the waiting room was very nice More

by COFFEYS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Maple Hill Auto Group responded

Thank you!

November 30, 2023

Very helpful, has a great personality with customer service always make you feel welcome coming and going. More

by CHERRY_CROCKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Maple Hill Auto Group responded

Thank you Cherry!

November 30, 2023

I have never had an issue at Maple Hill. Everyone is always professional and very quick to answer any questions. More

by andrewtipton97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Maple Hill Auto Group responded

Thank you Andrew, we appreciate you taking the time to give us your review.

November 29, 2023

This dealership is by far the worst I’ve ever dealt with! The only decent employees are Andrea and Kevin! The rest are rude and condescending More

by geo
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Shelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Service was fast. My car was taken right at the scheduled time. Also, the waiting area was clean and quiet. More

by rmbergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CB Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Dekema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Maple Hill Auto Group responded

Thank you, glad to hear we were able to get you in and out in a timely manner.

November 29, 2023

I was in and out in less than one hour. I like when we service is quick. More

by TMO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Maple Hill Auto Group responded

Thank you! Glad to hear everything went quickly.

...
8
...