Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,501 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,501 Reviews of Maple Hill Auto Group - Service Center
Sort by
November 21, 2023
Efficient, explained services needed in the future. Done on time. Overall, great experience. Matt was very professional. Done on time. Overall, great experience. Matt was very professional. More
by 9961diana
Verified CustomerEmployees Worked With
Helpful November 17, 2023
Easy in and easy out. At check out, problem was located and fixed fast and quickly At check out, problem was located and fixed fast and quickly More
by FEELEE
Employees Worked With
November 17, 2023
As always the service at Maple Hill was top notch: thorough , efficient and expert. The front office personnel were courteous and knowledgeable. thorough , efficient and expert. The front office personnel were courteous and knowledgeable. More
by SOLITARYMONK51
November 17, 2023
Fantastic, efficient, expedient, personal and The Friendliest service. The service is always no pressure and informative Friendliest service. The service is always no pressure and informative More
by KSOKIE01
November 16, 2023
Great service and wonderful support team! Sam makes it easy to have your car service performed and easy to work with Sam makes it easy to have your car service performed and easy to work with More
by DENISONF
Employees Worked With
November 16, 2023
Service Department identified three problems that needed correcting when my Outback was there for the 90,000 mile check. They completed the needed parts replacement in less than the time quoted and I was on correcting when my Outback was there for the 90,000 mile check. They completed the needed parts replacement in less than the time quoted and I was on my way. Fast and friendly service was appreciated. More
by NANCY28
Employees Worked With
November 15, 2023
Like what others have said, Maple Hill is friendly and attentive. They have an excellent waiting room area and if you need to get work done you can. The complimentary snacks and coffee help also! Hanna attentive. They have an excellent waiting room area and if you need to get work done you can. The complimentary snacks and coffee help also! Hannah, Darryl and Sam were great to talk to and work with. Keep up the great work. More
by Ryan Johnson
November 15, 2023
Service did what they were supposed to do in servicing my car. Everything was completed correctly. I wanted them to check a vibration I had in the rear of the car but was told I would have to make another ap car. Everything was completed correctly. I wanted them to check a vibration I had in the rear of the car but was told I would have to make another appointment in JAN. I have no idea who Morgan Tassell is or anyone else listed. In fact I haven't had a good conversation about my car since STEVE left. More
by pfjg1
Employees Worked With
Don't know any of them
November 13, 2023
Good visit. Employees were very friendly and accommodating. I have anxiety with these kinds of things and the Maple Hill Group made me feel very at ease. Employees were very friendly and accommodating. I have anxiety with these kinds of things and the Maple Hill Group made me feel very at ease. More
by akridler
Employees Worked With
November 13, 2023
Maple Hill makes everything seem less when I come in for routine maintenance or repairs. I get a ride to work so I don’t have to wait around. Car is ready when I need it. I love that you wash it (it’s the o routine maintenance or repairs. I get a ride to work so I don’t have to wait around. Car is ready when I need it. I love that you wash it (it’s the only time it gets washed) wish the trouble areas were cleaned a little better :) More
by SVOX511
