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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,098 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,098 reviews

March 07, 2020

Well Done! Both the maintenance service provided to our car and the treatment received by the service staff were very well done and were very much appreciated. More

by ROBIE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah, Amie Freeman
Mar 07, 2020 -

Maple Hill Auto Group responded

We are happy to hear that we could provide you with such great service. Thank you so much for taking the time to let us know what a great experience you had with us. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 07, 2020

Oil Change My first oil change on 2020 Santa Fe. Full check done on vehicle, wash & out the door for a low price. Can't beat it. More

by TIMRUTH.WHITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Mar 07, 2020 -

Maple Hill Auto Group responded

Thank you for the positive feedback! We love knowing that our customers are happy with the service they receive. If there is ever anything else we can do for you, please give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 07, 2020

Friendly professionals From start to finish my experience with the service department was exceptional. The staff was very friendly, knowledgeable and professional. Over many More

by FRANKG67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Crummel, Mike Disher
Mar 07, 2020 -

Maple Hill Auto Group responded

Thank you for the positive feedback! We love hearing that our customers have such positive experience when bringing their cars to us. If there is ever anything else we can help with, please let us know. Lena Grubb Customer Service 269-342-6600 lgrubb@maplehillauto.com

March 07, 2020

Service excellence Courteous and took care of the issue quickly so I could be on my way again. I appreciate the personal attention and that you still have real people an More

by WRIGHT5519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2020 -

Maple Hill Auto Group responded

We are happy to hear that your vehicle was taken care of in a timely fashion. We love being able to take care of our customers to get them in and out and make sure their vehicles are well taken care of. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service 269-342-6600 lgrubb@maplehillauto.com

March 06, 2020

Fantastic visit! I took my car in to get an oil change, tire rotation and multi-point inspection. The service department was excellent about working with my schedule a More

by cselva48065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Maple Hill Auto Group responded

Thank you, so much! We always enjoy hearing what great experience our customer's had, and we appreciate such a kind review. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 05, 2020

Best Deal Ever! Maple Hill Auto Group made the purchase of our new 2020 Hyundai Sonata Limited a painless experience with the best deal we've ever had. More

by BFIRSTENBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Prieto - Sales Rep, Andy Schirtzinger - Sales Rep, Rob Coles - Finance
Mar 06, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that you had such a great sales experience here. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 05, 2020

Great team - no pressure buying! Pressure from the sales team, not the case at Maple Hill! I've not purchased a new car since 1996 and was hesitant to go through the process. After More

by RANDY.SPIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, James DeYoung
Mar 06, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that you had such a great sales experience here. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 05, 2020

Great customer service, understanding salesperson Had a great experience working with Jacob (Jake) Prieto. What I loved about the experience: -helped me find a car that fit my needs (specs/cost/g More

by firsttimebuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto
Mar 06, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that you had such a great sales experience here. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 05, 2020

I love coming here for service! Everyone’s so friendly, they are very thorough and quick with what they do and it’s always a pleasant experience! More

by KUTRN64
Recommend Dealer
Yes
Employees Worked With
Whoever was there March 4th at 4p. Male, tall dark hair...
Mar 06, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that you had such a great experience here. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 05, 2020

Outstanding and easy Easiest purchase of a vehicle that I have ever had. Very simple and quick, not high pressure and I knew I was getting the best deal I could. Will More

by CoachEast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, James DeYoung
Mar 06, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that you had such a great sales experience here. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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