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Maple Hill Auto Group
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Quick and easy, nice, friendly staff!Everything the car Quick and easy, nice, friendly staff! Everything the car needed was done to the highest level of professionalism. I have brought all of my Volkswag Quick and easy, nice, friendly staff! Everything the car needed was done to the highest level of professionalism. I have brought all of my Volkswagens and Audis for over 10 years so I base my review on a long history! More
Good and quick service.recall was done earlier than expected. Good job. Also mentioned the accumulation for early appointment. Hoping there will be a oil change express service. expected. Good job. Also mentioned the accumulation for early appointment. Hoping there will be a oil change express service. More
Quick service Brought my vehicle in for service to have recalls done. All of the staff seemed very friendly and nice. The facility was very clean. The communication Brought my vehicle in for service to have recalls done. All of the staff seemed very friendly and nice. The facility was very clean. The communication was great and they even followed up with me. I definitely would recommend this service department. More
My experience with the service department was great. The service was fast, the associate was friendly and thoughtful about his actions and comments during this unusual Covid-19 time. service was fast, the associate was friendly and thoughtful about his actions and comments during this unusual Covid-19 time. More
Everyone there was helpful and prompt. I was always greeted with a smile. I had lots of questions and they were patient and prompt when I had to be transferred between people. Linda helped me when some greeted with a smile. I had lots of questions and they were patient and prompt when I had to be transferred between people. Linda helped me when someone was on lunch and followed up with me and was very kind. More
Consistently Great This is the third Hyundai that I've brought to the service center. Steve and the crew are fantastic to work with, very personable, and reliable. I wou This is the third Hyundai that I've brought to the service center. Steve and the crew are fantastic to work with, very personable, and reliable. I wouldn't go anywhere else! More
Everything was very professional. I was there for air bag recall on my 2010 Subaru Forester. They were prompt in handling it. Thank you very much. bag recall on my 2010 Subaru Forester. They were prompt in handling it. Thank you very much. More
Recall and Radio concerns Casandra welcomed me politely answered all my dumb questions . Casandra politely greeted me on arrival and politely answered Casandra welcomed me politely answered all my dumb questions . Casandra politely greeted me on arrival and politely answered all my dumb questions and put car in for service. Service including comp car wash was in about 1 hour. Thankyou all!! , More
Everything was fine Our vehicle was done ahead of schedule. Your staff was friendly courteous and competent. Everything went as planned. No problems whatever. We will s Our vehicle was done ahead of schedule. Your staff was friendly courteous and competent. Everything went as planned. No problems whatever. We will see you for our next service. Thank you. More
3 visits to Subaru service department 1st one they put in the incorrect oil in our car and never asked to fix it when we called them, 2nd time it went good and the 3rd time charged $100 for an oil change. We the incorrect oil in our car and never asked to fix it when we called them, 2nd time it went good and the 3rd time charged $100 for an oil change. We will never return there for service again. Left a voicemail for the Service Manager and he never called us back. Not good customer service. More