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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,126 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,126 reviews

April 15, 2020

Surprising Experience Brought our Forester in for service. I was expecting a 3 to 4 hour wait but was pleasantly surprised when it was completed in about an hour. More

by BWOTT26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here; Glad we could service your car quicker than quoted. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 15, 2020

Had a coolant leak. Was experiencing a coolant leak which they were able to identify and fix in a timely manner with minimal necessary contact during this crazy Corona Vi More

by STEVEDOWNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 20, 2020 -

Maple Hill Auto Group responded

Thank you for the review, we truly appreciate it. We are thrilled to hear that you had a positive experience here at Maple Hill. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 13, 2020

Tim and maple hill auto made our purchase the easiest vehicle purchase we have had in over 40 years of buying cars thank you tim More

by Bubster6977
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Born
Apr 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 13, 2020

Very pleasant experience brought our Forester in for a recall, I was told it would take about two hours, it was done in an hour and forty five minutes, car wash included More

by RNOPPEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 11, 2020

130,000 service on Q5. The staff and experience are always excellent at Maple Hill. I would highly recommend (and have recommended) Maple Hill to anyone - quality people an More

by GRACE.GILMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember!! My husband brought my car in for service., Linda Avery
Apr 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 10, 2020

60 thousand mile service completed. Steve explained everything very well. I would recommend this dealer for quality of service even during difficult situations like stay at home orders More

by phillip.delamater
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 10, 2020

Audi Q5 Service I was pleased with my recent Audi repair. The MIL light came on and with the current quarantine circumstances I was not overly concerned as I am not More

by JOANELLEN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 09, 2020

This was an excellent experience Steve with service was very very great and the whole service experience was contactless! I'm very impressed. I would definitely recommend your business to anyone More

by JAIRIA77
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 09, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let us know if we can be of assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 09, 2020

Awesome. Always the best!! Thank you! Really enjoy the buying and service experience at Maple Hill Auto group. Excellent team and focused on my needs, inclu More

by RHDEWIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Balestri, James DeYoung
Apr 09, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let us know if we can be of assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 08, 2020

Everyone pleasant and helpful. I got there early but they took me right in. Lounge was pleasant and well stocked with coffee and snacks. I left some groceries in the lounge and they called me right away so More

by SCRALPHX
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Apr 09, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are thrilled to hear that you had a positive experience here. Please let us know if we can be of assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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