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Maple Hill Auto Group
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Oil Change Oil change service and inspection of our van was thorough, friendly and professional. Sanitizing protocols were well followed by technician. Explana Oil change service and inspection of our van was thorough, friendly and professional. Sanitizing protocols were well followed by technician. Explanation of recommended repairs to the transmission line was understood and we will have this repair set up soon. More
Great service! Thanks for taking good care of my car. Even during this time of crisis, your staff was professional and timely. I appreciate it. Even during this time of crisis, your staff was professional and timely. I appreciate it. More
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With uncertain times going on these days Tim and Victor made this experience quick and painless! Best dealership ever. This our third car we have purchased from Maple Hill. The team there really knows how made this experience quick and painless! Best dealership ever. This our third car we have purchased from Maple Hill. The team there really knows how to get the job done. They make it easy and fun! I definitely will be back for the fourth one. Thanks again to Tim and Victor!!! Keep up the awesome work! More
Helpful, Supportive, Professional & in times of the pandemic I really appreciate MHS being there to keep our car in working order AND to address extra precautions during the pandemic. They went above and beyond I really appreciate MHS being there to keep our car in working order AND to address extra precautions during the pandemic. They went above and beyond by delivering our car, wearing proper gear, and sanitizing the steering wheel, etc. I hope you are all doing well and staying safe. Thanks again! More
The dealer charged me for a service that should have been covered by my warranty company and lied about it. They kept my vehicle for 6 days and never cleaned it or ran it through a basic car wash that it sup covered by my warranty company and lied about it. They kept my vehicle for 6 days and never cleaned it or ran it through a basic car wash that it supposed to be done as a complementary service at each visit, and they listed as it being done on my service ticket. They have previously lied about work done and I gave them another chance to prove they are worth having my service and they lied and scammed me once again. Do not take your vehicle to this dealership. And if you do, question every single thing they do. More
Warranty Work Completed Maple HIll Auto was able to complete warranty work on my Volkswagen even though I bought it used through another dealer when that dealer was unable to Maple HIll Auto was able to complete warranty work on my Volkswagen even though I bought it used through another dealer when that dealer was unable to complete it. Both Hannah and Kelsey were very professional and helpful throughout the entire process. Next time I'm in the market for a vehicle, I'm hoping to be able to purchase from Maple Hill because their service and support is outstanding. More
Great customer service. Would recommend. I Will be returning for future services when needed on my Audi And next vehicle purchase in the near future returning for future services when needed on my Audi And next vehicle purchase in the near future More
Excellent experience. From start to finish, my salesperson Matt Williamson was professional and very helpful. Matt and team searched other dealerships for me to find the ri From start to finish, my salesperson Matt Williamson was professional and very helpful. Matt and team searched other dealerships for me to find the right exterior and interior color. Everything was first class including the signing of the paperwork to showing my wife all of the controls and settings. I was very pleased with Maple Hill and Matt. More
Sales experience was OK, service leaves much to be desired Our salesman, Mike, did a superb job of explaining everything we asked about the new Subaru Outback we purchased. My issue has to do with the cost of Our salesman, Mike, did a superb job of explaining everything we asked about the new Subaru Outback we purchased. My issue has to do with the cost of various service items compared to what I have found elsewhere. I have done comparison pricing on various maintenance items and in every case I have been able to save money by going to independent repair/service facilities. More
Lovely service, great customer service seating. Even, during this COVID-19 pandemic, I felt the courteousness of the employees while maintaining appropriate social distance. Thank you! during this COVID-19 pandemic, I felt the courteousness of the employees while maintaining appropriate social distance. Thank you! More