Maple Hill Auto Group
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Service was great. It’s was very easy getting into my new car, and I know if I ever have any issues the sales and service team will be there to help! Great place! car, and I know if I ever have any issues the sales and service team will be there to help! Great place! More
60,000 mile service Easy in, easy out, prompt and efficient service. Andrea was great. She went the extra mile and typed up instructions so I can change the clock/time in Easy in, easy out, prompt and efficient service. Andrea was great. She went the extra mile and typed up instructions so I can change the clock/time in the future. For some reason this task was not covered in my owner's manual. Thanks Andrea. More
Phaeton battery issue Hannah an Jordan were great. Hannah kept me informed as the work progressed. because the problem was electrical and could not be resolved on the day Hannah an Jordan were great. Hannah kept me informed as the work progressed. because the problem was electrical and could not be resolved on the day of my visit, she explained what was needed to be done and saw to it that I had a ride home, Jordan performed the work in a timely manner. although I decided to let the warranty company take care of the issue at a later date, I really appreciate the friendliness and professionalism of both Hannah and Jordan. thank you! More
The sales team at Maple Hill Auto Group is extremely great to work with. They answered all of my questions and were very conscious of the cleanliness of their work area. Jacob Prieto was my salesman, great to work with. They answered all of my questions and were very conscious of the cleanliness of their work area. Jacob Prieto was my salesman, he was wonderful to buy from. I highly recommend buy from Maple Hill Auto. More
Great customer service! We truly appreciated working with Maple Hill and with Tim as our salesman! He was very customer friendly, informative, and ensured everything was in o We truly appreciated working with Maple Hill and with Tim as our salesman! He was very customer friendly, informative, and ensured everything was in order for us when we finalized the paperwork! Very smooth process. Thanks Tim! More
My service experience Everyone is courteous and helpful. The waiting room is comfortable and they provide snacks and beverages if you care to indulge. The service people Everyone is courteous and helpful. The waiting room is comfortable and they provide snacks and beverages if you care to indulge. The service people explain what has been done and you can drive out with a clean car. More
Most enjoyable experience! Our salesman, Matt was so knowledgeable. My husband and I are both senior citizens and hard of hearing. We're also old school and not familiar with Our salesman, Matt was so knowledgeable. My husband and I are both senior citizens and hard of hearing. We're also old school and not familiar with modern settings. Matt explained everything so we could hear and even logged my cell phone into the car so it rings on a screen. Love the car and really appreciated Matt! Greg in the section that sets up monthly payments was very nice too. Thank you Subaru! More
Awesome Experience! I HIGHLY recommend Maple Hill Auto Everything was great about my experience with them. I bought a vehicle remotely from PA and had absolutely NO issues in my dealings with Maple Hill A Everything was great about my experience with them. I bought a vehicle remotely from PA and had absolutely NO issues in my dealings with Maple Hill Auto. A BIG thank you to Dennis Schurman. More
No one wore face masks I was very upset to have to break the governors stay at home order, However, as my car was making a terrible noise and i I deliver free food to peop I was very upset to have to break the governors stay at home order, However, as my car was making a terrible noise and i I deliver free food to people who are shut in with the virus, I need to keep my car running. I was shocked and frightened to see that only one person ( that I could see) in your building was wearing a mask. Even then, her mask was off until she saw me coming. I thought the masks for employees was a mandate. I’m so angry that you did not considered my and other customers safety. A very very disappointed customer More
It took forever....And no one was wearing a mask!!!! I waited even though all of needed documents were submitted ahead of my arrival...4pm-745pm... waited even though all of needed documents were submitted ahead of my arrival...4pm-745pm... More