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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,129 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,129 reviews

May 06, 2020

Service was great. It’s was very easy getting into my new car, and I know if I ever have any issues the sales and service team will be there to help! Great place! More

by Hannahleigh
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade Neer
May 08, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 06, 2020

60,000 mile service Easy in, easy out, prompt and efficient service. Andrea was great. She went the extra mile and typed up instructions so I can change the clock/time in More

by Judy O'Brien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 06, 2020

Phaeton battery issue Hannah an Jordan were great. Hannah kept me informed as the work progressed. because the problem was electrical and could not be resolved on the day More

by 56plymouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Smith
May 08, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 06, 2020

The sales team at Maple Hill Auto Group is extremely great to work with. They answered all of my questions and were very conscious of the cleanliness of their work area. Jacob Prieto was my salesman, More

by DEJIMBE79
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto, Greg Vinstra
May 08, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 06, 2020

Great customer service! We truly appreciated working with Maple Hill and with Tim as our salesman! He was very customer friendly, informative, and ensured everything was in o More

by Tyler
Recommend Dealer
Yes
Employees Worked With
Tim Born
May 08, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 06, 2020

My service experience Everyone is courteous and helpful. The waiting room is comfortable and they provide snacks and beverages if you care to indulge. The service people More

by FNEILS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 06, 2020

Most enjoyable experience! Our salesman, Matt was so knowledgeable. My husband and I are both senior citizens and hard of hearing. We're also old school and not familiar with More

by GRAYHAIREDHIPPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vinstra
May 08, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 05, 2020

Awesome Experience! I HIGHLY recommend Maple Hill Auto Everything was great about my experience with them. I bought a vehicle remotely from PA and had absolutely NO issues in my dealings with Maple Hill A More

by djkoneffko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schurman
May 05, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 05, 2020

No one wore face masks I was very upset to have to break the governors stay at home order, However, as my car was making a terrible noise and i I deliver free food to peop More

by JUNE522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I actually don’t know the names of the people I worked with I was too shocked at the lack of mask wearing, Linda Avery
May 06, 2020 -

Maple Hill Auto Group responded

I am so sorry to hear that the staff were not wearing masks when you were here. This will be addressed immediately so it does not happen again. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 05, 2020

It took forever....And no one was wearing a mask!!!! I waited even though all of needed documents were submitted ahead of my arrival...4pm-745pm... More

by BALDNBLUE278
Recommend Dealer
No
Employees Worked With
Jon Gates
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Maple Hill Auto Group responded

I am so sorry to hear that the sales process took much longer than expected. And as for the staff not wearing masks this will be addressed immediately. Thank you for bringing it to our attention. Please let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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