Maple Hill Auto Group

Always friendly, courteous and helpful! Great service every time I come! Always very courteous and friendly. Thank you! Steve is great! He always keeps me updated about my car while I’m Great service every time I come! Always very courteous and friendly. Thank you! Steve is great! He always keeps me updated about my car while I’m waiting.always More

They were very good at following up and pushing through towards getting our finance application approved. Thanks to Jacob Prieto for playing a major role in that. towards getting our finance application approved. Thanks to Jacob Prieto for playing a major role in that. More

Good on Recall service. Disappointing on new sales service. Received a rather insulting trade in value, well below Kelley Blue Book Fair value, on my 2015 Forester towards the cash purchase of a 2020 Forester S Received a rather insulting trade in value, well below Kelley Blue Book Fair value, on my 2015 Forester towards the cash purchase of a 2020 Forester Sport. More

Service work My experience was that the appointment and service was timely, responsive, thorough. Assistance with a loaner vehicle is critical and it is appreciat My experience was that the appointment and service was timely, responsive, thorough. Assistance with a loaner vehicle is critical and it is appreciated. Thanks to everyone at Maple Hill. More

Excellent I found this dealership to be extremely helpful and knowledgeable. They were sensitive to our needs and able to answer all of our questions. I would I found this dealership to be extremely helpful and knowledgeable. They were sensitive to our needs and able to answer all of our questions. I would definitely contact them with any future needs. More

Tim Born was very nice and easy to talk to and helped us with our purchase. Arrin Berry-Robinson was great as he let us know what needed to be done to the vehicle and when it was done. Awesome experience. T with our purchase. Arrin Berry-Robinson was great as he let us know what needed to be done to the vehicle and when it was done. Awesome experience. They took the time to talk to us and answer questions rather than just trying to make the sale in two seconds. More

Above and beyond Our advisers are so kind and were in touch with me often re: repairs. Then as a total surprise they drove our car back to us. Great customer service. Our advisers are so kind and were in touch with me often re: repairs. Then as a total surprise they drove our car back to us. Great customer service. More

Always a positive experience I decided that my 2009 Subaru Impreza need a lot of post-100,000 mile maintenance so I could continue to drive it instead of purchasing a new car. So I decided that my 2009 Subaru Impreza need a lot of post-100,000 mile maintenance so I could continue to drive it instead of purchasing a new car. So I brought my car in with a few specific instructions to get it in top shape for the second half of its life. Naturally, once the hood was opened, some other issues were discovered that needed to be addressed. Cassandra was in constant contact with me about these new issues and how to best handle them and answered all of my questions with ease. For example, one of the mechanics accidentally misdiagnosed my wiper blade problem, resulting in my car having to wait on another part and stay a day or two extra. Cassandra explained the problem to me in detail, and it was very clear Maple Hill felt terrible about the added inconvenience. Fortunately, the correct part was far cheaper than the initial diagnosis and I was never charged for parts I didn't need. Even though my car had to stay an extra day or two, I feel very comfortable that it was repaired in good hands and ready to last me a few more years. More

Fast and Efficiant I work for the Battle Creek VA Medical Center. We have several fleet vehicles and some are Hyundai. They got us in quickly, diagnosed the problem, and I work for the Battle Creek VA Medical Center. We have several fleet vehicles and some are Hyundai. They got us in quickly, diagnosed the problem, and had us out the same day. The price was worth the speed and quality of work. Thank you for your service! More

oil change Nothing special, but I do appreciate the notification that I was mnissing a lug nut and that the stud was stripped. This happened the previous Saturda Nothing special, but I do appreciate the notification that I was mnissing a lug nut and that the stud was stripped. This happened the previous Saturday when I had my snow tires swapped. More