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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,129 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,129 reviews

May 12, 2020

Pay Attention to the Details Regular scheduled 10K visit. Scheduled for Oil change and tire rotation. Once complete the Tire pressure was low and not re-calibrated. Oil change More

by JGDORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
May 13, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. And we appreciate you bringing your concerns to our attention. I will speak to our service department and ask them to pay attention to the details of every service appointment. Please let us know if we can assist in any other way. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 12, 2020

This is our second car from Tim and Maple Hill. Another smooth and wonderful transaction! Great communication and honesty. Lots of help through all the COVID lockdown. Thank you! More

by stephiepeterson
Recommend Dealer
Yes
Employees Worked With
Tim Born
May 13, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 11, 2020

Auto Service and Buying made easier by good people Event though I haven't been in as often as normal due to the virus and travel restrictions, the times I have been in, and I'm sure when I go in the fu More

by WBush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Lawrence, Steve Nutt, Misty Figg
May 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 11, 2020

Excellent Service! Excellent Customer Service and Very much appreciate their honesty and fair pricing! We have a very positive purchase experience as well as great servi More

by tbshave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Lawrence
May 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 11, 2020

Great service experience- even during the COVID crisis! The work was completed before the promised time and everyone was very friendly. The waiting area was clean and well stocked. More

by THEBORAHS
Recommend Dealer
Yes
Employees Worked With
Justin Cook
May 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 10, 2020

Overall great service! Shuttle service has saved me time twice now. Love recall notifications, and appreciate how they get handled ASAP! I have only 1 concern, 2 times now minor part of requested service More

by MACTER4780
Recommend Dealer
Yes
Employees Worked With
Can"t remember any employee names!
May 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 09, 2020

Very easy I just brought my car in for several recalls and it was very easy, in and out in a very short time, they kept to time and kept me up to date! I love More

by MFROSS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 09, 2020

Routine checkup My waiting time was about 45 minutes to have an oil change and routine checkup, car wash. It was an enjoyable experience, nice to have a clean car t More

by SHIRLEYW930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg
May 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 08, 2020

Honorable Courteous, considerate, fair and friendly. Oh yes and trust worthy. I just wish you were a little closer to me. I get directions a lot. More

by JSCPSB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The driver who picked me up. I don't remember his name., Steve Nutt
May 08, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 08, 2020

Punctual and quick It is convenient , efficient and friendly. I merely had my snow tires removed and the summer tires , which were already mouted, replaced.It was quick More

by JDHECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
May 11, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review; we really appreciate it. We are thrilled to hear that you had a positive experience at Maple Hill Auto Group. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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