Maple Hill Auto Group
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Pay Attention to the Details Regular scheduled 10K visit. Scheduled for Oil change and tire rotation. Once complete the Tire pressure was low and not re-calibrated. Oil change Regular scheduled 10K visit. Scheduled for Oil change and tire rotation. Once complete the Tire pressure was low and not re-calibrated. Oil change menu was not updated either. More
This is our second car from Tim and Maple Hill. Another smooth and wonderful transaction! Great communication and honesty. Lots of help through all the COVID lockdown. Thank you! smooth and wonderful transaction! Great communication and honesty. Lots of help through all the COVID lockdown. Thank you! More
Auto Service and Buying made easier by good people Event though I haven't been in as often as normal due to the virus and travel restrictions, the times I have been in, and I'm sure when I go in the fu Event though I haven't been in as often as normal due to the virus and travel restrictions, the times I have been in, and I'm sure when I go in the future, have been GREAT! Maple Hill knows the correct formula for Customer Service. No matter what is going on, they have a positive attitude and are working to make your problem or situation go away or get better. Thanks! :) More
Excellent Service! Excellent Customer Service and Very much appreciate their honesty and fair pricing! We have a very positive purchase experience as well as great servi Excellent Customer Service and Very much appreciate their honesty and fair pricing! We have a very positive purchase experience as well as great service ongoing. More
Great service experience- even during the COVID crisis! The work was completed before the promised time and everyone was very friendly. The waiting area was clean and well stocked. The work was completed before the promised time and everyone was very friendly. The waiting area was clean and well stocked. More
Overall great service! Shuttle service has saved me time twice now. Love recall notifications, and appreciate how they get handled ASAP! I have only 1 concern, 2 times now minor part of requested service twice now. Love recall notifications, and appreciate how they get handled ASAP! I have only 1 concern, 2 times now minor part of requested service was not done. Other than that, we have no complaints. More
Very easy I just brought my car in for several recalls and it was very easy, in and out in a very short time, they kept to time and kept me up to date! I love I just brought my car in for several recalls and it was very easy, in and out in a very short time, they kept to time and kept me up to date! I love the service people! More
Routine checkup My waiting time was about 45 minutes to have an oil change and routine checkup, car wash. It was an enjoyable experience, nice to have a clean car t My waiting time was about 45 minutes to have an oil change and routine checkup, car wash. It was an enjoyable experience, nice to have a clean car too. More
Honorable Courteous, considerate, fair and friendly. Oh yes and trust worthy. I just wish you were a little closer to me. I get directions a lot. Courteous, considerate, fair and friendly. Oh yes and trust worthy. I just wish you were a little closer to me. I get directions a lot. More
Punctual and quick It is convenient , efficient and friendly. I merely had my snow tires removed and the summer tires , which were already mouted, replaced.It was quick It is convenient , efficient and friendly. I merely had my snow tires removed and the summer tires , which were already mouted, replaced.It was quick and looked good with the washing. More