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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,126 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,126 reviews

April 07, 2021

Maple Hill is the first auto dealership in my life that I am happy to be acquainted with. I have been doing business there for many years and have never had an experience that I wasn't completely satisfied More

by SAILORPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt
Apr 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 07, 2021

Maple Hill is the absolute best at service. The friendly, knowledgeable employees is a huge bonus! I honestly do not mind going to get my car serviced More

by PAT.BLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt, Amie Freeman, Misty Figg, Che Lopez
Apr 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 06, 2021

Established Subaru dealer in the Kalamazoo area, we have purchase two Subaru vehicles through Maple Hill and have been very satisfied with the sales and service departments. More

by KRAUZA.MOBILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Apr 06, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had great experiences in our sales and service departments. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 06, 2021

Long time Hyundai customer giving the Subaru style a try. Phil Lawrence, our usual Hyundai rep, was excellent with the Subaru. Job well done. Thanks More

by SG701
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Lawrence
Apr 06, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you had such a wonderful experience while purchasing your new vehicle. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 06, 2021

Amazing! They were so polite and professional, great quick service, had it done quicker than I was told and they washed my car! Thanks guys!!!! More

by gordaguero2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 06, 2021 -

Maple Hill Auto Group responded

We are so happy that you had such a great experience during your recent service! If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 06, 2021

My recent purchase of a Subaru Forester was the easiest and best car buying experience that I have ever had. Everyone associated with the Maple Hill Auto Group treated me with respect, care and professiona More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Born
Apr 06, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you had such a wonderful experience while purchasing your new vehicle. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 06, 2021

Had great service with Maple Hill Auto when purchasing our new car! Made the purchase process very easy and were very helpful! It was a great experience. More

by J6CLANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daisy Cotton
Apr 06, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you had such a wonderful experience while purchasing your new vehicle. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 06, 2021

Sales people are friendly, fair, and not pushy. They’re willing to help you understand all the different controls on a new vehicle. Phil Lawrence does a real nice job. More

by HKDEG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Lawrence
Apr 07, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our sales department with Phil. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 06, 2021

Very welcoming and most efficient. Comfortable place to wait. Choice of food and beverages. Very inexpensive for a very thorough and documented check up a More

by BUFFCODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 06, 2021

Steve and Noah did a great job. Happy retirement. Steve! The rest of this is to hopefully meet the minimum requirement for words in a review. More

by Kalamazoo person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 07, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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