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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,096 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,096 reviews

April 10, 2021

Maple Hill has a great selection of late model used cars. The service department is very professional and helpful, especially Lena. I wasn't impressed by the stickers and paint circles that were left on my c More

by LARRY.TANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dempsy Bluman
Apr 13, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales and service departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 10, 2021

I had an issue with a noise the last time I was at the dealership for service. After taking the car for a test drive we could not hear the noise. Of course, on my way home the noise was back again. I m More

by MAKRYDER67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 10, 2021

Always great service , just wish they offered Saturday service. I had to use a vacation day to get this recall fixed. Otherwise it was great. More

by SEE542002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. I will forward the suggestion about being open on a Saturday to management. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 10, 2021

Our salesman is the BEST! Always friendly! A big thank you to Nick Hodgson! This was our second purchase of a brand new Subaru .... The Maple Hill Staff makes one feel like family! More

by HANABATA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Nick. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 09, 2021

Excellent service! So easy to schedule an appointment online. Service personnel are always courteous and quick to greet me when I drive up. I love the complimentary carwash too! More

by luvmysubaru
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Che Lopez
Apr 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 09, 2021

Work performed was exceptional and performed in a timely manner. Car was returned clean. Everyone was friendly and courteous. Work that was performed was well explained. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 09, 2021

Always got it done on time without any hassle . Fully satisfied with service and recommendations from service department . I feel they treated like family not like customer More

by BAGGA.GAURAV87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 09, 2021

Staff are super friendly and the waiting room is GREAT. The check-in process was quick and my car was done in less than an hour. Maple Hill Auto Group is just stellar. More

by KRISTINEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 09, 2021

This my 2nd purchase with Maple Hill and still very happy with Dealership and Sales people. I would not hesitate to recommend to family and fiends! More

by greg
Recommend Dealer
Yes
Employees Worked With
Dennis Schurman
Apr 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 09, 2021

The experience is one that we hope to continue. That is the most important thing when you have a "relationship". We think that the relationship will continue! More

by mkik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dempsy Bluman
Apr 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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