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Maple Hill Auto Group
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Matthew Williamson was excellent. He listened to what we wanted and made it happen. The whole process was very easy and painless. Much appreciated, Matthew!! wanted and made it happen. The whole process was very easy and painless. Much appreciated, Matthew!! More
The vehicle was done early! Great service. Kelsey and Hannah were very professional. Convenient waiting area for me to do my work as well. Thank you. Hannah were very professional. Convenient waiting area for me to do my work as well. Thank you. More
It was all good once again when we brought our Subaru in for service. We will be back when our car needs to be serviced again. for service. We will be back when our car needs to be serviced again. More
Poor follow through with on going issue,after problem was fixed job was incomplete. Left me with gas light on and 60 plus miles put on my car while in their care. Also maxed out the boost gauge on my wrx. fixed job was incomplete. Left me with gas light on and 60 plus miles put on my car while in their care. Also maxed out the boost gauge on my wrx. More
Maple Hill Auto Group is very easy to do business with. Everyone there is friendly and helpful. I only wish they were closer to Sturgis. Everyone there is friendly and helpful. I only wish they were closer to Sturgis. More
Each time my Hyundai is serviced with you, I am pleased. From the moment I set the appointment to the final goodbye, it's always done with professionalism and kindness. From the moment I set the appointment to the final goodbye, it's always done with professionalism and kindness. More
They were great from drop of to final pick-up. They delivered me to my home and retrieved us when the work was finished. They were all friendly and nice. delivered me to my home and retrieved us when the work was finished. They were all friendly and nice. More
Very friendly and helpful. They got us in our new car, financed and took our old car in on trade. Entire process was fast and easy financed and took our old car in on trade. Entire process was fast and easy More
My husband and I stopped into the dealership with the intention of buying a new car on the spot. There were very few employees available to help and day 1, we ended up working with Nick. Very nice kid, b intention of buying a new car on the spot. There were very few employees available to help and day 1, we ended up working with Nick. Very nice kid, but had no sales drive whatsoever. Kind of fumbled around on a few things and wasn’t very confident in what he was doing which also leaves a customer feeling not confident. Ended up having to come back a second time for the actual delivery since there’s only one Ltd Awd on the lot and it wasn’t ready to actually be sold. Worked with Phil day 2 and it was a little bit better but again, he seemed to be the only person working the whole dealership. I understand there’s no local Hyundai competition, but this dealership could certainly step up their sales game. They could have easily sold my husband on a genesis had they been a little more tactful instead of worrying about insurance cards and what you think we can or cannot afford in a monthly payment. Let me worry about that. Overall not a “bad” experience, just lacking. More