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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,098 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,098 reviews

April 22, 2021

Very efficient and professional. Work was done in the time frame promised. They identified and fixed another issue during the visit. It was easy to set an appointment. More

by GUILTINAN.1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

April 22, 2021

They did my recall without another appointment which was great and I will sleep better. and i need a few more words to finish this which is stupid More

by BRUCE.D.SHANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Apr 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

April 22, 2021

Easy, quick, friendly. Sales very knowledgeable on my car and extra time taken to teach me all the aspects of the vehicle that I leased. More

by MG4914
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

April 22, 2021

After a brief confusion about a transmission service, my vehicle was serviced plus the service department performed for free a four wheel alignment to make up for the confusion. Ask for Hannah to take care More

by E.TORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

April 21, 2021

My experience was awesome, I took my 2017 Forester in for some work, you pull in their indoor service area and was immediately greeted by a friendly young gal, in minutes she pulled my loaner car in and way More

by VANSCHOICK57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 21, 2021

everybody was great, took no time at all, while they serviced my old car i met with bruce and purchased a used car to replace the one i brought in for service More

by BOYBRAD50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri, Steve Nutt
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service and sales departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 21, 2021

Excellent as always. The routine oil change was timely and completed in a professional manor. Thanks so much! You guys rock! Douglas J. Phillips 2020 Forrester Owner More

by 1984PDPHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Our customers rock too! Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 21, 2021

Very quick routine maintenance appointment and communication about my vehicle. Felt like they cared and really wanted me to know what was needed. Also very helpful with ideas for checkups prior to More

by MJKANAAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amie Freeman
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 21, 2021

My experience with Maple Hill Auto group was great! Be sure to ask for Dempsey! He did a great job taking care of my wife and I helping us to purchase the car we wanted! Would definitely go here for our n More

by GABEWILSON5274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dempsy Bluman , Tim Born
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dempsy. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 21, 2021

Maple Hill was / is a very easy experience. No hard sell, easy to talk to and I like the fact that if they don't know the answer to a question they find it instead of most dealerships that just make so More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Balestri, Tim Born
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Bruce. If there is anything else we can assist you with, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

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