Maple Hill Auto Group
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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We received a very fair trade in price and found a comparable car in a year old model. Very nice upgrade! The process was smooth and straight forward. Looking forward to continuing with having the new comparable car in a year old model. Very nice upgrade! The process was smooth and straight forward. Looking forward to continuing with having the new vehicle serviced at Maple Hill as we did with the last one. More
I should be able to ignore this section. Since I cannot close this annoying survey with out a review .... your survey receives NO stars. This also impacted your dealership rating from 5 to 4 close this annoying survey with out a review .... your survey receives NO stars. This also impacted your dealership rating from 5 to 4 More
We were very pleased with the service department. Most especially Andrea Walker. Also Jeff for explaining details regarding my car. Andrea called and continually let us know what was going on with my car. especially Andrea Walker. Also Jeff for explaining details regarding my car. Andrea called and continually let us know what was going on with my car. There were some issues with it and she was an angel. Thank you!!! More
I normally don't do reviews but I made an exception this time. Phil worked with me to get the car (style) and color I wished. He did a very commendable job to get the car since it wasn't at their dealership time. Phil worked with me to get the car (style) and color I wished. He did a very commendable job to get the car since it wasn't at their dealership, come up with an workable cost and delivered it with a full tank of gas. I love my Sonata's (this is my second, before I had two Genesis's) and this dealership has been good to me. Steve in the service area has always been great for getting the car serviced. More
The check in is so easy, the waiting room has some beverages like coffee, water as well as some snacks. They believe in recycling. Love the place. beverages like coffee, water as well as some snacks. They believe in recycling. Love the place. More
I’m always pleased with the prompt, professional service. I was also informed of a recall that I was unaware of. I have been coming for service a very long time and feel secure that my car is taken care of I was also informed of a recall that I was unaware of. I have been coming for service a very long time and feel secure that my car is taken care of More
Appointments are very convenient. Notices for service are timely. The waiting area is comfortable and clean. Great service. Employees are courteous and friendly. And a free car wash is greatly appreci are timely. The waiting area is comfortable and clean. Great service. Employees are courteous and friendly. And a free car wash is greatly appreciated. More
A very pleasant experience buying our car. It is great to do business with a company that makes you feel comfortable and welcome. Customer service, from the first phone call, through the purchase process, an do business with a company that makes you feel comfortable and welcome. Customer service, from the first phone call, through the purchase process, and having to do a service, has been fantastic. Follow through from all we have dealt with has been perfect. We will be doing business here going forward. Thank you Matt-Sales, Matt-Finance & Noah-Service. More
Great experience! I got the car I was looking for at a great price. They made the transaction very fast and simple. Would definitely go back for my next purcha... great price. They made the transaction very fast and simple. Would definitely go back for my next purcha... More
I don't appreciate being required to write a review as this should be optional. If this continues I will not provide any feedback in the future. this should be optional. If this continues I will not provide any feedback in the future. More