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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,136 reviews

May 15, 2021

Always a friendly staff and clean dealership. I would go no other place. They honestly let me know what might need replacing withou any pressure. I appreciate that. More

by Drivermc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
May 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 15, 2021

I got an appointment the next day after I called. Advisor was welcoming, pleasant, and knowledgeable. I told her my story and issues and she took charge. A friend picked me up for lunch. Advisor called me sa More

by BETTYBOOP216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 15, 2021

Great service and very friendly staff. Really appreciated Daisy and her help with our new Hyundai. The whole process was very smooth, professional and fast. More

by TRISH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daisy Cotton
May 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Daisy. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 15, 2021

The service staff is very friendly and knowledgeable . The wait area is clean and neat. They did the work in a timely manner and explained what they did. More

by HRVINSTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra
May 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 14, 2021

Scheduled oil change online. The oil change itself was quick and on time. Had a coffee in the waiting area and the vehicle was ready. More

by R Wilson
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
May 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 13, 2021

Staff is knowledgeable, professional, efficient, courteous. Waiting room is clean and well stocked with snacks and drinks to make customer comfortable. Appreciated getting my vehicle work completed More

by JKLDAVIS1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misty Figg
May 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 13, 2021

Great attention to customer service at this dealership. Whole process went very quickly with quick feedback on email from the salesperson. Purchasing experience was among the best I've seen and was very More

by Michiana60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Taylor
May 14, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you were able to get into your new vehicle quickly and easily. We look forward to working with you in the future. Let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 13, 2021

Everyone is so friendly from the minute you pull up. I trust Subaru to keep my car maintained. I love the free car wash after every oil change. More

by JFOLEY.SOFIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
May 14, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We look forward to working with you in the future! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 13, 2021

Friendly and Prepared. Communicative and Professional. Overall, service provided by all is terrific. Hannah was extra helpful scheduling for additional service needs. I'd recommend Maple Hill! More

by SCOTTKELLOGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Maple Hill Auto Group responded

We are so happy to hear about the wonderful experience you had at Maple Hill. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 13, 2021

I just had an effortless purchase with Jon. I sent an inquiry to the dealership during the evening and he replied the same night. I had everything I needed the next morning in terms of financials and an More

by MISTYB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Born
May 14, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales and finance departments with Jon and Tim. If there is anything we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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