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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,136 reviews

May 21, 2021

Amazing dealership and an absolute pleasure working with Jacob Prieto. We did most of the process online and when I came the process was flawless. More

by SLOTNICK12B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jacob. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

Dempsy Bluman did a great job- very prompt and polite and knowledgeable. Additionally the facility was clean, all of the people were nice. Also Tim Born was great as well. More

by WTODD0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dempsy Bluman , Tim Born
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dempsey and Tim. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

I can only give 4 stars now. The entire sale was done remotely. We only spent 30 minutes at the dealership to pickup our new 2021 Genesis GV80. From a sales perspective it was a good customer experience More

by MICHAELGOME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department; but is there something that we could have done to make it a 5 star experience? Let us know if we can be of any assistance. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

A pleasant, clean, well trained staff that makes visits an efficient and positive experience. I have been a customer for many years, I have purchased several vehicles here and had them all serviced here as More

by GearGeeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

Very nice and friendly staff. The facility is always very clean. They do a good job of servicing my car. And that's all she wrote!! 🙂 More

by KKRUSE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt, Amie Freeman, Misty Figg, Che Lopez
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

A wonderful first experience working with Nick Hodgson and the Maple Hill dealership in helping me purchase my first Subaru Forester! Always knowledgeable and quick to answer any questions I had. Smooth t More

by SHELBY.H719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Nick. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

Great experience working with Phil. Even though it was a little confused with the OTD price initially, but everything was solved pretty well. Good job! More

by YTW1045482993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Lawrence
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Phil. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

We were extremely pleased with Hannah, the service coordinator. She was pleasant, efficient and welcoming. We feel confident the service work that was completed on our vehicle by the service specialis More

by RCMEBRUCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Blodgett
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Hannah. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

Our overall experience at Maple Hill was good. Our sales rep was nice and friendly. The vehicle we bought was the first generation of that particular model. Therefore, I felt like it was a little difficul More

by MRS.LEEDST06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had an overall good service here in our sales department with Jacob. I wish we could have provided you with a 5 star experience. If there is anything else we can do to further assist you, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 20, 2021

Great service a very easy way to do business I have told many friends to look to maple hill for a great place to do business More

by TCME2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schurman, Tim Born
May 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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