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Maple Hill Auto Group
Kalamazoo, MI
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,136 reviews
June 03, 2021
Dennis was helpful and professional. The negotiation process was smooth and transparent. The used car we purchased needed detailing and a small repair which didn't get done in time for delivery, but De process was smooth and transparent. The used car we purchased needed detailing and a small repair which didn't get done in time for delivery, but Dennis ensured that it was done the week after without any hassles. More
by MCUNHA0
Verified Customer
June 03, 2021
Excellent! I have used this service department for my previous Audi’s and I am very happy with the service and staff. I have never had a bad experience here. previous Audi’s and I am very happy with the service and staff. I have never had a bad experience here. More
by TDAUF72
Employees Worked With
June 02, 2021
Customer service is excellent; the team kept us current about how the Starlink up date was progressing since it was taking such a long time. about how the Starlink up date was progressing since it was taking such a long time. More
by JONB4
June 02, 2021
Cassandra was extremely helpful and accommodating. She suggested service that my Forrester needed without me feeling pressured. I’m grateful for her professionalism. The loaner was extremely appreciated, suggested service that my Forrester needed without me feeling pressured. I’m grateful for her professionalism. The loaner was extremely appreciated, too. More
by karincooks
June 02, 2021
Service was very good - just as I requested. All of my questions were answered too. I also asked that Misty Figg did NOT work on my car and I guess that happened. At least she did not tell me my car was questions were answered too. I also asked that Misty Figg did NOT work on my car and I guess that happened. At least she did not tell me my car was ready More
by Patty118
Employees Worked With
Che Lopez
June 02, 2021
I appreciated the friendly staff, efficient & timely car servicing. The waiting area was comfortable and spacious, and It was nice to have access to coffee, water, and snacks. servicing. The waiting area was comfortable and spacious, and It was nice to have access to coffee, water, and snacks. More
by MKHOWELL19
Employees Worked With
June 02, 2021
Phil Lawrence was great. He made the car buying process as painless and smooth as possible. I am confident that this dealership will meet my future needs. as painless and smooth as possible. I am confident that this dealership will meet my future needs. More
by ASHTONLAINE24
June 02, 2021
Daisy was fantastic to work with! Made purchasing a new vehicle painless. Was a very pleasant experience and we are pleased with the vehicle we purchased. vehicle painless. Was a very pleasant experience and we are pleased with the vehicle we purchased. More
by JB
June 01, 2021
I had to wait an hour and a half for an oil change. It was more expensive than I expected and no one went over or gave me the inspection report. I will be going back to Fox Subaru in Grand Rapids. was more expensive than I expected and no one went over or gave me the inspection report. I will be going back to Fox Subaru in Grand Rapids. More
by MICHELLE.OSTRANDER
Employees Worked With
I have no idea who it was... masks and very little interaction.
June 01, 2021
Hannah Seal does a great job staying on top of the service work being completed on my 2015 V W Golf Sport wagon TDI. Thank you service work being completed on my 2015 V W Golf Sport wagon TDI. Thank you More
by wolflake61
Employees Worked With
