Back

Maple Hill Auto Group

Kalamazoo, MI

4.6
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
Contact Dealership

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

Showing 5,136 reviews

June 04, 2021

I have been leasing and/or buying cars from Maple Hill Auto Group for over 20 years and the person I have dealt with, for all of that time, has been Phil Lawrence, Needless to say, after my 1st time with More

by BASS1JAZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Lawrence
Jun 07, 2021 -

Maple Hill Auto Group responded

This review is so sweet. I am so happy to hear that Phil has been so wonderful to both you and your friend. I'm sure he loves working with you as much as you love working with him. Please know that if you ever need anything from anyone here at Maple Hill, we are just a phone call away. Thank you, so much! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 04, 2021

every thing was great steve al ways does a very good job and i al ways have a hard time coming up with 25 words More

by JOHNGIRTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Jun 07, 2021 -

Maple Hill Auto Group responded

We are happy to hear that Steve could be so great in helping you to get your vehicle serviced. If there is anything else we can help you with, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 03, 2021

Excellent service department. Kelsey LeRoy takes care of business professionally. Service was completed in reasonable time. It was nice to provide a loaner etron suv. More

by MAHENBZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that Kelsey was so great in helping to get your vehicle serviced. If there is ever anything else you need, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 03, 2021

Kelsey was amazing! She was very informative about how things were going with the progress of my vehicle. And when things came up that was out of all of our control, her great customer service skills kick More

by TYIONTRU
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you enjoyed working with Kelsey as much as we do. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 03, 2021

This is my fourth vehicle from maple hill Subaru and Mike Z has been helpful each time. There is Little hassle and attention to details. More

by MIKEHOJNACKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Mike. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

June 03, 2021

Bruce Balestri did a wonderful job of making me feel comfortable during the buying process. Unlike other dealerships, I wasn't treated differently because I was a woman. Bruce was upfront with the condi More

by HEATHER.BOGOSIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Balestri, Tim Born
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Bruce. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

June 03, 2021

I like your efficiency in dealing with oil changes and other service requests. Also, nice waiting room. I don't like surveys unless I have a complaint. I can't remember the name of the person who helped More

by MARLENELUKERSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armbruster
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

June 03, 2021

My sales agent, James DeYoung (2 new car purchases from him now) have always been easy. He asks pertinent questions & offers suggestions. Outstanding communication skills! More

by Donna Corbin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James DeYoung
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with James. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

June 03, 2021

The staff was so wonderful to work with. They made the trade in process and buying a new car extremely easy. This is the fourth car we have bought at Maple Hill Auto and we will continue to come back. More

by THEBOSCH5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Lawrence, Tim Born
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

June 03, 2021

Great fast oil change and wonderful service and desk people. Thanks. Bob Kennedy, white 2015 Subaru Outback “Moby Dick” or Scoobie Doo 2, or “Rattles the Subie.” More

by dudi_kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car wash guy. I’ll double tip him next time, Steve Nutt, Amie Freeman, Misty Figg, Che Lopez
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

...
183
...