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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,136 reviews

June 08, 2021

Nice atmosphere and fair prices. The busy but well Nice atmosphere and fair prices. The busy but well scheduled service I received wanted for nothing and was fast and friendly. My dog was welcome i More

by PAMELAHERZOG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Jun 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 07, 2021

Outstanding customer service! What could have been an expensive repair came in under budget and repair was completed sooner than expected. Brakes can get expensive, but the service team managed to get th More

by MATTHEWRBOLLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 05, 2021

Tim Born was excellent to work with. I was transferring the lease of my car into a purchase. Tim was very efficient by streamlining the process, and made the whole experience easy. More

by GREENTHUMB308
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Born
Jun 07, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that Tim was able to help you in the purchase of your lease. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 05, 2021

Kalamazoo Audi serviced my car quickly and did a quality job. Their staff was kind and helped me understand all that was being done to my car. More

by nick foust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Maple Hill Auto Group responded

We are happy that you had such a great experience while getting your car serviced. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 05, 2021

Daisy Cotton was one of the finest sales people I have worked with in my 80+ years. She was knowledgeable, accommodating and patient. She went out of her way to work everything out. I would recommend her More

by PADREJMN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Daisy Cotton, Tim Born
Jun 07, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that Daisy was so great in helping you get into a great new vehicle. Please, let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Jun 07, 2021 -

PADREJMN responded

My overall experience was excellent. I look forward to dealing with this dealership in future needs and services.

June 04, 2021

Purchase of my new vehicle was seamless. VERY pleasant staff! Would highly recommend! I worked mainly with Jon Gates and Mike Simmons! They, both, were fantastic. More

by JAACLEMEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Simmons, Tim Born
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Mike and Jon. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

June 04, 2021

Took a lot of time to fully diagnose the problem and then the needed part was not readily available. All service staff were gracious and helpful;. More

by ROBTFRANKLIN
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Maple Hill Auto Group responded

We are sorry about the time frame to figure out a diagnosis on your vehicle. We're happy that we were able to get everything diagnosed for you and that you were happy with our staff. If you need anything else, please do not hesitate to give us a call. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 04, 2021

They have an excellent services and very affordable! Thank you very much for taking care of my car. I am satisfied with the services and it is worth it! More

by GRACEY35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

June 04, 2021

Another great car buying experience with Phil Lawerence and crew at Maple Hill Subaru. Car was ready when I arrived, paperwork was clear and quickly completed. Appreciate the friendly service! More

by Jpc1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Lawrence
Jun 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Phil. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

June 04, 2021

Dennis was amazing to work with! I love my car and they had it to me within a week! 10/10 would recommend to anyone!!! More

by LEWMANEMILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennis Schurman, Tim Born
Jun 07, 2021 -

Maple Hill Auto Group responded

We are so happy that Dennis was able to get you into a great vehicle. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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