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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,136 reviews

June 10, 2021

Great place to buy a car. Very honest, friendly and courteous. Michael zinger was very helpful throughout our purchasing cycle. i am looking forward to the free car washes! More

by FAFINNERMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Poffenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We're happy that Mike was able to get you into a great new vehicle. We look forward to seeing when you come in for those washes. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 10, 2021

I had a good overall experience , Kelsey arranged a loaner. My concerns were noted and addressed . Received vehicle back in timely manner as looked clean More

by WRITE2KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you were able to get your vehicle taken care of in a great and timely manner. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 10, 2021

Congratulations to Steve on his upcoming retirement. His knowledge, professionalism and sincerity will be greatly missed. Steve goes beyond and above in making sure you are truly satisfied when leaving the More

by CHERI.NORTHSTAREAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Jun 10, 2021 -

Maple Hill Auto Group responded

Thank you, so much. We look forward in working with you in the future and to have you find out how great our new Hyundai service advisor is going to be. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 09, 2021

I will miss working with Steve Nutt. He has always been so helpful and friendly. Service has always been great and I always know what has been done during service More

by DEB5501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Jun 10, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you are always so pleased with your service experience here at Maple Hill. We look forward to working with you in the future. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 09, 2021

Recently being in a car accident where I was T-boned on my drivers side and then flip over without suffering any serious bodily harm due to the outstanding safety features of the Subaru, my car was totaled More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennis Schurman, Tim Born
Jun 10, 2021 -

Maple Hill Auto Group responded

We are happy to hear that we were able to get you into a great new vehicle that you will be just as safe in. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 09, 2021

Very good. people are always friendly and follow up with the progression of the service appointment. Service is usually very prompt and I am in and out in a reasonable amount of time. More

by JERRYT616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 09, 2021

I had a great experience buying a new car and trading in a vehicle for that. I felt zero pressure in the situation and found John and the others to be very friendly and professional as well as well-informe More

by MICHAEL.POLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jon. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 08, 2021

I Was extremely happy with the service at Maple Hill! They got me vehicle in for a minor problem, had me in, out, and back to work in a freshly washed car! I would highly recommend their service team! More

by KADO563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt
Jun 08, 2021 -

Maple Hill Auto Group responded

We are happy to hear all about the wonderful service you experienced with Maple Hill. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 08, 2021

Great service and the new windshield and recalibrated cameras of course work great. Now I can get back to clear vision with the help of Maple Hill Auto. More

by INDYPASTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Maple Hill Auto Group responded

We are so happy that we could be so helpful in getting your car back up and running at 100%. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 08, 2021

The Audi service department is fast friendly and competitively priced. I do not have to worry about any issues whenever I take my car here to be serviced. More

by Mike92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Maple Hill Auto Group responded

We are happy to hear about your wonderful experience with our service department. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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