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Maple Hill Auto Group

Kalamazoo, MI

Overview
Employees
Reviews
4.6
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,136 reviews

June 16, 2021

The service was done at the appointed time and quickly. Maple Hill Auto is always great about service! That’s one of the reasons I will continue to purchase cars from them. More

by LUV2QUILT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 16, 2021

Quick, polite, easy to schedule. I always have had a good service experience at Maple Hill Auto Group in Kalamazoo Michigan with my 2019 Subaru Forester. More

by RFEEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
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Jun 17, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you enjoy coming to Maple Hill to service your vehicle. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 16, 2021

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by bannymcbanned
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Poffenberger
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Jun 21, 2021 -

Maple Hill Auto Group responded

Thank you! We're happy Matt was so great! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 16, 2021

The purchasing of my Hyundai sonata was flawless. Very efficient. Phil, did an amazing job and was very thorough. Also, very personable. Tim, on the finance side was a pleasure to interact with. Both I wo More

by WOLVERINES51188
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
Other Employees : Phil Lawrence, Tim Born
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Jun 17, 2021 -

Maple Hill Auto Group responded

We are happy to hear that the purchase of your new Sonata went so well! We look forward to working with you in the future. Please, let us know if there is anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 15, 2021

Working with Daisy on my Subaru Forester purchase was such a great experience! Maple Hill Subaru gave me an AMAZING value on my trade in, which made the buying process easy and smooth. There was no need More

by TWINCITIESBARTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
Other Employees : Daisy Cotton
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Jun 17, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that Daisy made the car buying experience as quick and easy as possible! We look forward to working with you in the future. Please, do not hesitate to reach out if there is ever anything we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 15, 2021

Great experience buying a car for the first time here. Very friendly and easy to work with. Great experience! Much better environment than other dealerships. More

by Carbuyer2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
Other Employees : Aaron Black
Report | Print
Jun 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 14, 2021

They forgot to perform the recall service on my car on the day it was originally scheduled, but I had a loaner and it was finished early the next day so it was all good. More

by K6MARTINI
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Che Lopez
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Jun 14, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate. I apologize that the recall was not done for you when it was originally scheduled, but I am glad we were able to get it taken care of for you! If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 12, 2021

Stopped in for oil change. I was told it would be 1 1/2 hours. I was out in 35 minutes. Service staff is always friendly. More

by MIKEKLINE33
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 11, 2021

We have purchased seven new Subaru cars from Maple Hill and are very pleased with their service. It is worth the trip from Bristol, IN to have our cars serviced there. More

by LJRPCWMS
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience with Matt in our sales department. Thank you for being such a loyal customer. If you need anything in the future please don't hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

June 11, 2021

Very helpful and informative on my purchase! Ed Fitts was a great salesman to work with and did everything he could to make it a fast smooth transaction! I'm loving my new Ford Edge, and would recommend anyo More

by JESTER8318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
Ed Fitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Born
Report | Print
Jun 11, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience with Ed in our sales department. If you need anything in the future please don't hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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