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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,136 reviews

June 22, 2021

Everyone was courteous and professional. There was no high pressure. Very pleasant experience More

by Rabbitbill
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 21, 2021

I had a good experience purchasing a new VW with them. More

by CECEBE_ONT
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

June 21, 2021

I was not happy with the service that was provided More

by LBRIDGES62
Recommend Dealer
No
Employees Worked With
Hannah Seal
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Your facility is hospitable, clean, and organized. The employees are friendly, helpful, and knowledgeable. I bought my last car from the Hyundai side, and was always pleased with them, as I have been so More

by BRUSHSTROKE1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt
Jun 23, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you're so happy with everything here at Maple Hill! If there is ever anything we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 19, 2021

They were on time, kept me informed and lent me a loaner which I needed because it was going to be there most of the day. Lauren was helpful More

by SIMANSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We're happy Lauren was able to be so helpful in getting your vehicle serviced. If there is anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 19, 2021

My experience with Maple Hill auto was welcoming and My experience with Maple Hill auto was welcoming and accommodating. Everyone we met was helpful. I love my new car thanks to my salesman, Aaron. More

by DLZULAUF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that Aaron was able to get you into a great new car! If there is anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 19, 2021

We felt well taken care of with Michael Zinger. So far we are loving our new OutBack 2021. Plan on taking many great adventures in the SUV. More

by VICKY.CRAWFORD
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that Mike was able to get you into a great new car! We look forward to working with you in the future and hearing all about your adventures. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 18, 2021

the only reason I rate you as I do is because of Steve Nutt. He ALWAYS makes sure my needs are met. I understand he is retiring. You will need to hire a superstar to replace him. More

by pfjg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Jun 18, 2021 -

Maple Hill Auto Group responded

We are happy that Steve has made your experiences here at Maple Hill so wonderful. We look forward to showing you how amazing our new service advisor is going to be and how happy you will be with their work. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 18, 2021

They are Courteous and friendly very informative on the progression of your service. Their pretty prompt on their times as far as repairs go. And they’re waiting lounge is always clean More

by KLWALKER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Jun 21, 2021 -

Maple Hill Auto Group responded

We are happy to hear all of your great feedback! Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 17, 2021

We purchased 2 cars in the last month and had fantastic service. Matt Williamson really did a great job in helping us and took care of everything. More

by CECMALLETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Maple Hill Auto Group responded

We're so happy to hear that Matt made your car buying experience so great! Please, let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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