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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,136 reviews

July 04, 2021

My car has not started 5 times since purchase. Called service twice. Bringing in Monday. More

by CEWHITLEDGE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Bruce Balestri, Daisy Cotton
July 03, 2021

Service was done quickly and as promised. No surprises and waiting room was clean. More

by PMKJFK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Jul 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience in our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

July 02, 2021

I felt very welcomed and they answered all my questions. The car was sleek, clean and perfect as my first car. I named my car because of the way that it looked. More

by DEBORAHLUTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schurman
Jul 02, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

July 02, 2021

We were very pleased working with Dempsy to find us a We were very pleased working with Dempsy to find us a new used car. He was very knowledgeable, personable, and helpful. We had many questions and he More

by DAN and JENI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dempsy Bluman
Jul 02, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with Dempsy in our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

July 02, 2021

Great customer service and value for money. Was friendly on the phone and agreed to squeeze me in since I didn’t have any appointment that day but my service was way long overdue. I really appreciate it. More

by leotonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that we were able to get you in for service right away. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

July 01, 2021

I felt a since of relief when I entered the building. Great atmosphere. Hard working people who get the job done. Will definitely recommend to anyone. More

by LEONHARRIS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Che Lopez
Jul 01, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

July 01, 2021

Great place, fast service, Great people! Made it very easy to buy car More

by CINDISIMMONS48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
CB Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

July 01, 2021

Great experience from start to finish. Mike was wonderful. Great no pressure sales. Extremely informative about the vehicle. I would definitely recommend him to anyone interested in a new VW/Audi More

by MBERNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with Mike Simmons in our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

July 01, 2021

Jon worked with us for a good deal, took his time explaining the features of the vehicle. Great experience overall. More

by VINCEKRIZAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Maple Hill Auto Group responded

Thank you for the wonderful review! We're happy that Jon was able to get you into a great new vehicle. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

July 01, 2021

It’s great no pressure no wheeling deal just a great car you can go on there see what you want and they will work with you on getting what you want and tell you what you need to get it More

by EDIEMASH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Maple Hill Auto Group responded

We are so happy that our sales team was able to work so well with you to get you into a great new vehicle. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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