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Maple Hill Auto Group
Kalamazoo, MI
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,136 reviews
July 19, 2021
Perfect... Lots of great customer service from Service Team members! Had no expectation but was pleased by the ability of the team to provide answers to my questions , as this was my first visit. Team members! Had no expectation but was pleased by the ability of the team to provide answers to my questions , as this was my first visit. More
by GBUCKNER54
Verified CustomerEmployees Worked With
Cerdric Russell
July 18, 2021
Fast, friendly, efficient! Never disappoints me! The car was ready and even washed before I expected it, so I could return to my day’s agenda. Thank you! was ready and even washed before I expected it, so I could return to my day’s agenda. Thank you! More
by Lisa Middleton
Employees Worked With
July 17, 2021
I have been taking my Foresters to Maple Hill for my oil changes and tire rotation.since 2015. This is my second Forester and I love these cars. changes and tire rotation.since 2015. This is my second Forester and I love these cars. More
by EXITGLOW
Employees Worked With
July 17, 2021
Sales Person, Jake Pietro was very professional. His follow up after my first call were by e-mail. Persistent but not at all high pressure. The dealership was impressive and efficient. Most of all, J follow up after my first call were by e-mail. Persistent but not at all high pressure. The dealership was impressive and efficient. Most of all, Jake helped me get the exact car I was looking for and a good deal on my trade in. I will recommend Maple Hill to all. More
by LABARJANICE
July 16, 2021
I was very pleased to learn my problem with rear sensor was a defective battery. It was replaced for free and the problem was fixed. was a defective battery. It was replaced for free and the problem was fixed. More
by SEKUNTZMAN
Employees Worked With
July 16, 2021
Very easy process buying my new Palisade. Phil was great to work with, would recommend this dealership to anyone looking to make a new car purchase. to work with, would recommend this dealership to anyone looking to make a new car purchase. More
by BJLAPRAY
July 16, 2021
Matt Williamson was great to work with. He made the whole process very smooth and things were done in a very timely fashion. Thank you. whole process very smooth and things were done in a very timely fashion. Thank you. More
by JUTOREAM
July 16, 2021
Expedited repairs and service. Straight forward with necessary repairs, with excellent communication throughout the service. Car was finished before promised time. We appreciate Che and Misty at this lo necessary repairs, with excellent communication throughout the service. Car was finished before promised time. We appreciate Che and Misty at this location. More
by Mfrost818
Employees Worked With
Misty Figg, Che Lopez
July 16, 2021
in for recall repairs. also had cabin air filter changed. they showed the old one to me, so it had been already removed, but charged over $20 labor to replace with new. changed. they showed the old one to me, so it had been already removed, but charged over $20 labor to replace with new. More
by WAKEFIELDBRUCE
Employees Worked With
July 16, 2021
Purchased my 2019 Crosstrek from Maple Hill Auto.. They have been great people to work with in every way. Service Parts.. All Very.friendly too. have been great people to work with in every way. Service Parts.. All Very.friendly too. More
by EUNICE65BELL
Employees Worked With
Che Lopez
