Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Maple Hill Auto Group

Kalamazoo, MI

Overview
Employees
Reviews
4.6
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
Contact Dealership
View Awards

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

Showing 5,136 reviews

July 21, 2021

Great experience!! Very professional and helpful. Answered all of the questions we had and more. We will be back in the future when the time comes for an upgrade!! More

by WELCH2658
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
Ed Fitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 21, 2021

Jacob proactively called me about a car that became available he knew I was interested in. Everybody from sales to finance made this purchase easy. More

by JLEVINE3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
Jacob Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jacob. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 21, 2021

We enjoyed our purchasing experience with Maple Hill. Their communication with us has been excellent, and we were always treated with professionalism and courtesy. We can strongly recommend Maple Hill Au More

by RAGANGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
Ed Fitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 21, 2021

Mike was great! Super helpful, no high pressure sales tactics. This is the second vehicle he has helped us purchase and I will definitely be back! More

by MEGGENKENSLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Poffenberger
Matt Taylor
Report | Print
Jul 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

July 20, 2021

Friendly and responsive. Went out of their way to ensure I was updated on the status as they worked through some things beyond their control. More

by BRIAN.BARTMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
Other Employees : Dempsy Bluman
Report | Print
Jul 20, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 20, 2021

Everything went as planned and car was clean and ready we’ll within time promised Purposes of visit was for a couple of safety recalls. More

by MARKOSINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Report | Print
Jul 20, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 20, 2021

I have been bringing my Volvos to Maple Hill for 30 years. I have always been happy with the friendly service advisors. However Dave May is the real reason I bring my cars in. He is a fabulous mechanic More

by PJACK0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave May, Che Lopez
Report | Print
Jul 20, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 20, 2021

Nick Hodgson was so helpful while we were making our decision on which vehicle to buy! He even rode along to help us understand all the amazing features! We decided on the 2021 Forester and could not be More

by MattawanGal
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
Nick Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom P
Report | Print
Jul 20, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Nick. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 20, 2021

Excellent to work with. Alot of inventory on hand. Quick and easy process. Would recommend to others. I will definitely come back for future purchases. More

by Cpete2528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
Matt Taylor
Other Employees : Daisy Cotton
Report | Print
Jul 20, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 20, 2021

Very clean and friendly environment They make you feel Very clean and friendly environment They make you feel very welcome, not pushy, let the car sell itself. Very good follow up after the sale More

by EYESR2RED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Prieto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreemanl@maplehillauto.com 269-342-6600

1
...
166
167
168
...
514