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Maple Hill Auto Group
Kalamazoo, MI
5,136 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,136 reviews
July 27, 2021
I waited almost an extra week for my new car for Service to put on a rear bumper guard which is about a 10 minute job. The Sales Manager was great to deal with. to put on a rear bumper guard which is about a 10 minute job. The Sales Manager was great to deal with. More
by GRUNDYJ0
Verified Customer
July 27, 2021
Daisy Cotton was exceptional. She was attentive and friendly. We were not surprised there was little room for price adjustment on a new car at this time. We were disappointed in the offer on our trade. friendly. We were not surprised there was little room for price adjustment on a new car at this time. We were disappointed in the offer on our trade. Until we resisted they offered several hundred dollars less than we had been offered for a trade without purchase. More
by JETECCA
July 26, 2021
Service massages on the display was not updated after the service. Massages were came again every time the car was started even though my car got oil change and inspections. service. Massages were came again every time the car was started even though my car got oil change and inspections. More
by YOSHIRO.YAMAMOTO
Employees Worked With
July 26, 2021
The AC was temporarily fixed for $100. There is a leak, alas they can't find out where. They added dye and also added more freon. Currently it is cooling. alas they can't find out where. They added dye and also added more freon. Currently it is cooling. More
by SBLAIR59
Employees Worked With
July 26, 2021
Always great service at Maple Hill Auto!!! I always recommend them to my friends and associates. We love our crosstrek!! The service center is always friendly and never pushy. Rick and Steve have alway recommend them to my friends and associates. We love our crosstrek!! The service center is always friendly and never pushy. Rick and Steve have always been great to work with and Lauren was this last time as well. People like these are why we come back!!! More
by PLEM66
July 26, 2021
Mike Simmons and Jon Gates were both great to work with in purchasing our new car. Mike was very responsive and worked hard to find us a car in this market! in purchasing our new car. Mike was very responsive and worked hard to find us a car in this market! More
by JLSWEBER
July 25, 2021
Jon our salesman was great helping to make out decision on a new ID.4. Going electric is a leap but he made it easy. Mike Simmons the Sales Manager was low pressure and answered all of our questions. Than on a new ID.4. Going electric is a leap but he made it easy. Mike Simmons the Sales Manager was low pressure and answered all of our questions. Thanks. More
by STEPHEN.MASLEN0
July 24, 2021
Service person met me when I was still in my car. He went over the work to be done; when completed he went over it. And he asked if I had any questions. The work was completed in a timely manner. over the work to be done; when completed he went over it. And he asked if I had any questions. The work was completed in a timely manner. More
by CLARKRC210
Employees Worked With
Did not catch his name.
July 23, 2021
They treated me with respect and helped me get what I needed, a reliable new car with great gas mileage. AAron & I think Bruce helped me.. needed, a reliable new car with great gas mileage. AAron & I think Bruce helped me.. More
by HWTEMPLE
July 23, 2021
Was incredibly happy with the efficiency of the appointment as well as how informative and kind the team was. Definitely one of the nicest dealership experiences I've had. appointment as well as how informative and kind the team was. Definitely one of the nicest dealership experiences I've had. More
by LcPohl
