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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,137 reviews

August 03, 2021

The sales person was friendly and knowledgeable. The dealership was professional looking, clean and inviting. However, when we met with the finance person, he tried to "up -sell" us and seemed to be di More

by AHREED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear that you had a great experience with Matt in our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 03, 2021

I wouldn’t keep coming back if service sucked, so the need to feedback every time isn’t necessary. Maple Hill is great. I’ll will probably buy my next car there. More

by MELANIE.HOLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear that you had a great experience in our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 03, 2021

Top in customer service. James DeYoung went well over and above any normal expectations and made sure I was completely satisfied. I give six out of five stars. More

by NIKEMUYENA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James DeYoung
Aug 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear that you had a great experience with James in our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 03, 2021

Wonderful buying experience. I found my forester on-line, and put a deposit on it. Phil kept me informed every step of the way. It came in earlier that expected. Phil was efficient and had the paper work rea More

by MONTAYLOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Lawrence
Aug 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear that you had a great experience with Phil in our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 02, 2021

Michael, is a top notch sales person, had all the answers and was very helpful with all aspects of the sale. Very accommodating, allowing me to take a conference call during the process and had everything co More

by MJNELSON560
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear that you had a great experience with Michael in our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 01, 2021

Helpful problem solvers. Replaced mysterious after market lug nuts w standards. I bought my Forester knew from your dealership in January 2013. I have no idea where the aftermarket lug nuts came from but I h More

by PASTMASTER1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Aug 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear that you had a great experience in our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

July 31, 2021

I appreciate being greeted with a smile and the “report” when I pick my car up! I enjoy the free car washes especially in summer! More

by AIMSFAMOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the lady who helped me.
Aug 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear that you had a great experience in our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

July 30, 2021

Very very nice place to do business with I would highly recommend them for a complete service experience knowledgeable friendly customer service in a nice environment More

by TCME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you enjoy servicing your vehicle here. Please, let us know if there is anything else we can ever do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

July 30, 2021

As a first time customer I was very happy. Very professional and friendly. Got my car in and fixed quicker than expected. Will definitely go back for all my car needs. More

by Lgendron2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that your first experience with Maple Hill was so wonderful! We look forward to showing you that every visit will be as great as the first. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

July 29, 2021

I'm very satisfied with my Subaru purchase. There service department could not get any better. They are all very personable, courteous, and through. Thank you! More

by JANCHASE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We love hearing about your great experiences here at Maple Hill. Please, let us know if there is ever anything we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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