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Maple Hill Auto Group
Kalamazoo, MI
5,137 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,137 reviews
August 05, 2021
I always get great friendly service. Awesome group of people this is my second vehicle I have purchased and I’m sure it won’t be the last. people this is my second vehicle I have purchased and I’m sure it won’t be the last. More
by Boomer1957
Verified CustomerEmployees Worked With
Steve Nutts replacement
August 04, 2021
Charging me at set price $225.00 for diagnostic plus $646.30 for actual parts and labor was a first in my 63 years on this earth. Crazy. Make it a sliding scale not a fixed amount! I was NOT explained t $646.30 for actual parts and labor was a first in my 63 years on this earth. Crazy. Make it a sliding scale not a fixed amount! I was NOT explained to me well at the front end. Thanks for not charging me this amount! More
by Top at msu1
Employees Worked With
August 04, 2021
They were great with the difficult repair my car required! The service team had great communication with me. I am very satisfied with the service! required! The service team had great communication with me. I am very satisfied with the service! More
by MALEWITZR
Employees Worked With
August 04, 2021
Great dealership! Matt was very nice, very responsive and very professional. No pressure, just a great experience. We could test-drive the (Genesis!) GV70 (which other dealers won't let you, except you stron very professional. No pressure, just a great experience. We could test-drive the (Genesis!) GV70 (which other dealers won't let you, except you strongly commit to buying it first!) and Kevin, the sales manager supported him when he was off. We ended up buying the car from them. More
by G.Sem
August 04, 2021
Prompt service and very friendly! Nice to have a little snack and bottle of water while I waited! I won't take my car anywhere else! snack and bottle of water while I waited! I won't take my car anywhere else! More
by KELLY37
Employees Worked With
August 04, 2021
Very friendly staff! We were very impressed with the communication from the entire team. Ultimately, however, the problem appears to be persisting. We are not sure how best to proceed. communication from the entire team. Ultimately, however, the problem appears to be persisting. We are not sure how best to proceed. More
by LEANNEPERKOWSKI
Employees Worked With
August 04, 2021
Overall a great experience. They took care of everything and were friendly. Nothing better than included service with a purchase of a new vehicle from Maple Hill. and were friendly. Nothing better than included service with a purchase of a new vehicle from Maple Hill. More
by THEBORAHS
Employees Worked With
Cedric
August 04, 2021
Feel at ease with this place leasing or service. Clean friendly atmosphere when buying or service. Trust they will meet our expectations and I’m trying for 25 words! friendly atmosphere when buying or service. Trust they will meet our expectations and I’m trying for 25 words! More
by SJWEBB24
August 04, 2021
These guys are fast and efficient if you want to buy a car. No haggling, no back and forth and no wasting of time. Overall a pleasant experience and highly recommended! car. No haggling, no back and forth and no wasting of time. Overall a pleasant experience and highly recommended! More
by EJ
August 03, 2021
We had a very good overall experience. Dennis was attentive to our needs and requests.the Subaru facility seemed somewhat cramped. Perhaps could use a more prominent space. attentive to our needs and requests.the Subaru facility seemed somewhat cramped. Perhaps could use a more prominent space. More
by DONNAJ.25
