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Manly Hyundai - Service Center

Santa Rosa, CA

4.7
373 Reviews

373 Reviews of Manly Hyundai - Service Center

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October 31, 2023

Excellent and prompt help from Michael in the parts department. He was willing to go beyond dealing parts and helped me address a problem with my car's license plate installation. For a walk-in service More

by Eddie
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

I’m quite sure Laura has read a “how to succeed in business book” - she always under- promises and over-performs. I enjoy interacting with her and watching how she makes every customer feel welcome. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
October 27, 2023

Manly did a great job servicing my car. Cesar was very attentive, informed me of any updates, professional, and friendly. More

by Lovebug
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez
October 27, 2023

They are very busy but as efficient as they can be. Their front desk staff that checks you in are both knowledgeable and efficient, yet come across as friendly which is pretty unusual these days. More

by pkthor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
October 23, 2023

I had a bad experience. It took weeks to get an appointment. I was left standing in line for a full half hour (no chairs or benches). They tried to sell me on more work. Th More

by Unhappy person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Lopez
Nov 09, 2023 -

Manly Hyundai responded

I/we sorry to hear that you had a disappointing experience. I am not sure of the details and would like to learn more in an effort to improve our performance. I must say that reviews like this are rare as we pride ourselves on providing exceptional outcomes for our guests consistently. If you would be willing to speak briefly, I would greatly appreciate it. Best regards, Mark Conrad Service Director 707.535.1177 mconrad@manlyauto.com

October 15, 2023

Cesar Lopez in the service Dept is very professional, courteous and efficient. They also have a coffee machine and snacks while you wait for your car and wash it for free!! More

by eileenrattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez
October 06, 2023

Wonderful! !!!!! Jenn made everything so easy and hassle free, not your typical experience buying a vehicle, THANK YOU!!!! More

by bbwilliamson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

I ordered a touch-up paint for my car and both times the color was not correct. The factory kept sending the wrong color. Margarita was so easy to work with as she is very professional, friendly and has a More

by kathrynkelly
Recommend Dealer
Yes
Employees Worked With
Margarita, Parts Department
Sep 29, 2023 -

kathrynkelly responded

Confirming that I sent the above review. Kathryn Kelly

September 27, 2023

Laura was friendly and helpful Car was processed as advertised Even got a free car wash unasked Liked the detailed print out of Multi-point inspection More

by jamnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael White
September 25, 2023

Cesar Lopez has given me excellent support and service, I will give him a 10 out of 10 review score. More

by mariachu2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
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