Manly Hyundai - Service Center

Great; professional; helpful; responsive to other problems Had a welcoming experience; first time here and felt part of the "family" had appointment, but misplaced car key -- Tim walked me through my melt down Had a welcoming experience; first time here and felt part of the "family" had appointment, but misplaced car key -- Tim walked me through my melt down; when I arrived Tammy, John, Suzanne (she showed me around) were great too. Tim walked out and introduced himself; while waiting got my duplicate key; will recommend Manly to friends/family great company, and customer service. More

Parts Dept. Rocks! I rented a 2017 Sonata in Ukiah CA. just after the big fires. They were out of vehicles except for this car, they rented me the car but didn't menti I rented a 2017 Sonata in Ukiah CA. just after the big fires. They were out of vehicles except for this car, they rented me the car but didn't mention the key they gave me was a valet key. When I stopped to eat I put my things in the trunk and afterwords found out my key doesn't open the trunk! My entire trip was in jeopardy, important documents I needed for my business meeting and my heart and blood pressure medications were in the trunk. Enterprise in S.R. could not help but did give me a phone number to give to Manly Hyundai. They tried to help at the service desk with no luck so they took me to the Parts Dept. where I met Tim Hanesworth. He made several phone calls, checked online, plan A soon became plans B,C,D,E... He would not give up! after about an hour he had a shank for the master key a code to cut it and authorization but no-one to pay for it. So I said I'll pay for and he cut the shank, stuck it in the key slot and the trunk popped OPEN! Thank You Tim Hanesworth!! I wasn't a customer just a guy in a rental car and he took my problem on as his problem and never gave up. With all that has been lost in Santa Rosa and all they have been through, Thank You is not enough to express my feelings so I wrote this review. More

Quick service, concern for customer. Being stuck with a rental car and a lost key is no fun. Manly Hyundai stepped up and helped me when I really needed it. Being stuck with a rental car and a lost key is no fun. Manly Hyundai stepped up and helped me when I really needed it. More

Great and fast I have to compliment a excellent service provided by Tim Hanesworth He spend a loft of time to research for the part and stay on the phone as long as I have to compliment a excellent service provided by Tim Hanesworth He spend a loft of time to research for the part and stay on the phone as long as was necessary. More

Parts Dept Service I wanted to give a shout out to Tim in the parts department. He was very diligent in making sure he was getting me the correct parts for my AC repair. I wanted to give a shout out to Tim in the parts department. He was very diligent in making sure he was getting me the correct parts for my AC repair. At one point he told me the part I needed was not in stock, but he did some further investigating and found the parts came in a kit (which he had in stock) as well as in a singular format The day before he was also kind enough to stay after work for about 20 minutes as I was running late and could not get to the dealership until after 5 pm. I appreciated him going above and beyond for me since I needed to get my AC working before the hot weather hit this week. More

Very helpful staff I would like to thank the staff at Manly Hyundai for all the help and followup during the my maintenance appointments. Everyone seems to go out of th I would like to thank the staff at Manly Hyundai for all the help and followup during the my maintenance appointments. Everyone seems to go out of there way to be helpful and friendly. Tim is an individual I would like to point out that spend extra time helping me. It is very refreshing to find that service still is available. Thank you, Ed Price More

Manly Hyundai is a joke Manly Hyundai in Santa Rosa trys to take advantage of you. My new car is driving down the road making a very loud grinding noise and the service depar Manly Hyundai in Santa Rosa trys to take advantage of you. My new car is driving down the road making a very loud grinding noise and the service department swears there is nothing wrong and I must be just making it up. I am taking my car into hansels service to get fixed. Manly Hyundai has the worst service department in California they're a joke when it comes to anything besides changing a light bulb. They will play dumb just so they don't have to do anything and send you on your way with the horrible vehicle they sold you in the first place with a smile on there face. Service desk at manly Hyundai will lie to you and talk to you rudely like they know everything and your clueless. More

Fixed my problem! I have a Nissan Titan that was making a noise when I was in reverse. Nissan said it was the driveshaft so they charged $1000 to fix the noise I was he I have a Nissan Titan that was making a noise when I was in reverse. Nissan said it was the driveshaft so they charged $1000 to fix the noise I was hearing. Long story short, they were wrong but Manly Service Department and their Master Technicians found it was the rear brakes and fixed the problem. No more noise, fair and honest prices, I will be back. Thanks Tammy and Ed. More

Above and beyond Tammy and Tim are AMAZING! I locked my keys in my trunk while out shopping with my 2 month old baby, and AAA was unable to get into the trunk. Tammy w Tammy and Tim are AMAZING! I locked my keys in my trunk while out shopping with my 2 month old baby, and AAA was unable to get into the trunk. Tammy was so calm on the phone when I called frantically to see what my options were. She worked with Tim on the specks of my vehicle to try to find another way into the trunk. With their help, I was able to get into my car and get my baby home and out of the sun. THANK YOU TIM AND TAMMY!! Thank you so much for your patience with me and your sense of urgency in helping me with such a stressful situation :) :) More

very helpful guy in parts I got a message on my dashboard screen saying I had a "LOW KEY BATTERY" in my 2015 Genesis. went to Manly's parts department and Tim was very nice. I got a message on my dashboard screen saying I had a "LOW KEY BATTERY" in my 2015 Genesis. went to Manly's parts department and Tim was very nice. I couldn't get the two "keys" apart. believe me, it ain't easy!!! and it feels like you're gonna break the plastic. but Tim didn't just sell me the new batteries, he struggled with the "keys" and finally got them open and replaced the batteries in both "keys". he charged me the regular price for the batteries but no charge for labor. nice guy too. More