Manly Hyundai - Service Center

Manly does not return phone calls or emails. I called 3 times to find out parts cost and to modify appointment time but never a response. Very disappointing. Receptionist has 0 charm. 7 cars purc I called 3 times to find out parts cost and to modify appointment time but never a response. Very disappointing. Receptionist has 0 charm. 7 cars purchased in my family and 15 years coming to Manly and this is the respect I get? Disappointed! More

Parts department goes above and beyond I recently purchased my Elantra and I wanted to get find out if I could get my center console modified to have a cup holder feature. Paul in the part I recently purchased my Elantra and I wanted to get find out if I could get my center console modified to have a cup holder feature. Paul in the parts department took the time to find the part that could make my idea become a reality. He was thoughtful, resourceful, and had a great attitude. I would highly recommend to others to come to Manly's parts department based on my positive experience. I did not know what I needed, but Paul definitely did. More

My husband and I had a very comfortable, pleasant buying exp Emma was our sales person at Manly Hyundai. She was efficient, personable and very good at selling us a car we had not expected to buy. We came in for Emma was our sales person at Manly Hyundai. She was efficient, personable and very good at selling us a car we had not expected to buy. We came in for a recall repair. She and her co-worker (trainer) walked us through the buying process with ease. We enjoyed her wisdom, humor and a desire to make sure we were happy with our purchase. Thank you Emma and co-workers! More

Unscheduled repair My daughter had her car towed in with an apparent starter issue. Ed and team had problem diagnosed within 5 minutes and vehicle was repaired within 2 My daughter had her car towed in with an apparent starter issue. Ed and team had problem diagnosed within 5 minutes and vehicle was repaired within 2 hours. Incredible service especially given we had no appointment. Will recommend to anyone More

Great; professional; helpful; responsive to other problems Had a welcoming experience; first time here and felt part of the "family" had appointment, but misplaced car key -- Tim walked me through my melt down Had a welcoming experience; first time here and felt part of the "family" had appointment, but misplaced car key -- Tim walked me through my melt down; when I arrived Tammy, John, Suzanne (she showed me around) were great too. Tim walked out and introduced himself; while waiting got my duplicate key; will recommend Manly to friends/family great company, and customer service. More

Parts Dept. Rocks! I rented a 2017 Sonata in Ukiah CA. just after the big fires. They were out of vehicles except for this car, they rented me the car but didn't menti I rented a 2017 Sonata in Ukiah CA. just after the big fires. They were out of vehicles except for this car, they rented me the car but didn't mention the key they gave me was a valet key. When I stopped to eat I put my things in the trunk and afterwords found out my key doesn't open the trunk! My entire trip was in jeopardy, important documents I needed for my business meeting and my heart and blood pressure medications were in the trunk. Enterprise in S.R. could not help but did give me a phone number to give to Manly Hyundai. They tried to help at the service desk with no luck so they took me to the Parts Dept. where I met Tim Hanesworth. He made several phone calls, checked online, plan A soon became plans B,C,D,E... He would not give up! after about an hour he had a shank for the master key a code to cut it and authorization but no-one to pay for it. So I said I'll pay for and he cut the shank, stuck it in the key slot and the trunk popped OPEN! Thank You Tim Hanesworth!! I wasn't a customer just a guy in a rental car and he took my problem on as his problem and never gave up. With all that has been lost in Santa Rosa and all they have been through, Thank You is not enough to express my feelings so I wrote this review. More

Quick service, concern for customer. Being stuck with a rental car and a lost key is no fun. Manly Hyundai stepped up and helped me when I really needed it. Being stuck with a rental car and a lost key is no fun. Manly Hyundai stepped up and helped me when I really needed it. More

Great and fast I have to compliment a excellent service provided by Tim Hanesworth He spend a loft of time to research for the part and stay on the phone as long as I have to compliment a excellent service provided by Tim Hanesworth He spend a loft of time to research for the part and stay on the phone as long as was necessary. More

Parts Dept Service I wanted to give a shout out to Tim in the parts department. He was very diligent in making sure he was getting me the correct parts for my AC repair. I wanted to give a shout out to Tim in the parts department. He was very diligent in making sure he was getting me the correct parts for my AC repair. At one point he told me the part I needed was not in stock, but he did some further investigating and found the parts came in a kit (which he had in stock) as well as in a singular format The day before he was also kind enough to stay after work for about 20 minutes as I was running late and could not get to the dealership until after 5 pm. I appreciated him going above and beyond for me since I needed to get my AC working before the hot weather hit this week. More