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Manly Hyundai - Service Center

Santa Rosa, CA

4.7
369 Reviews

369 Reviews of Manly Hyundai - Service Center

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March 15, 2022

Laura in the service department went beyond my expectations in trying to resolve my issues. She kept me well informed about the process and gave me suggestions on how to move forward. Thank you More

by Barrettstarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
March 13, 2022

The service department is great! My car is always done on time and they wash it. More

by Shelly49er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
March 11, 2022

Very good customer service and very friendly but wedding time is a little bit too long More

by Weipingli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
March 04, 2022

I scheduled two recall items online because I couldn't get a real person through the phone. Received an email confirmation immediately on Feb 11, 2022 for my appointment on Mar 3, 2022. Since it is a 2.5 More

by Bella
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Laura Stout
Mar 21, 2022 -

Manly Hyundai responded

Hello Bella, thanks for coming in. I am truly sorry for the experience. I agree that this situation could have been avoided. We could have rescheduled for a date that we had all the needed items for both recalls. If there is something I can do to make it up to you please don't hesitate to let me know. Thanks again for coming in and we hope to better serve you in the future.

Oct 27, 2022 -

Bella responded

Sure, maybe a complimentary oil change or a reimbursement of my gas money and time.

February 24, 2022

The service department is so helpful and courteous. Everyone there is really professional and friendly. More

by christinedunn76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Kelleher, Laura Stout, Evan Thompson
February 24, 2022

Excellent, fast, professional and kind service. Laura, the service representative, was outstanding. Very accommodating and thorough. More

by kmcambra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
February 24, 2022

Jennifer was great, very friendly and kept me informed during the service recall process and other service done. More

by Kaylasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Everybody’s always super friendly and attentive to my needs it’s always a pleasure to do business there More

by agoofy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Fast, efficient and the staff were excellent! I would recommend this dealership to my family and friends. More

by CeCe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front department
February 23, 2022

I had routine service, oil change, lubes, etc. And my whole car was checked out. The car was ready when promised and I was given a detailed description of the results of the inspection, e.g. brea More

by dfishman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Kelleher, Laura Stout
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