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Manly Hyundai - Service Center

Santa Rosa, CA

4.7
368 Reviews
Call Service Center (707) 545-7212

368 Reviews of Manly Hyundai - Service Center

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June 30, 2022

They did all the work that was needed. The clerk who waited on me was very friendly & efficient. More

by Liz Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
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June 30, 2022

The Staff is courteous and helpful. The wait time is standard dealer length. Waiting area is reasonably comfortable. More

by T.beck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2022

They diagnosed the problem, then ordered the parts, & let me know when it was ready for pickup. Because I live almost 40 miles away, they gave me a loaner, which was nice. More

by dickbobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 22, 2022

They are helpful and friendly. Between the sales staff, specifically Joe Ried, and the service staff, specifically Laura Stout, I have recommended Manly to a lot of people. You guy More

by Debbie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Reid, Laura Stout
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June 22, 2022

Service staff very competent. Computer program used to make appointment is difficult to use. Once you get to talk to service tech it’s ok. System is too impersonal. More

by John
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Stout
Report | Print
Jun 22, 2022 -

John responded

Once you get by your complicated computer system, which is very impersonal, your staff in the service department are very friendly and helpful.

June 16, 2022

Jennifer was very upbeat and helpful! She was quick with my paperwork and made sure I understood about what was done!!! Thank you Jennifer!!! More

by Liz graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 13, 2022

On the most recent visit we were treated nicely and promptly and communication was good. More

by cricketts08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Marshall, Jonathan Vazquez Abarca
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June 10, 2022

Great service. They are replacing a wheel hub with a bad lug bolt free of charge. Laura is very good and detail oriented. More

by eyeramble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
Report | Print
June 09, 2022

My experience with the dealership was very good despite a three month back order on my part but I realize that is not on them, probably a supply issue. Five stars from me More

by Iamrick2all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
Report | Print
June 09, 2022

The Service Dept. Is excellent. They are the reason I would buy my next car from Manly Hyundai. More

by Jsnyder775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
Report | Print
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