Manly Hyundai

Manly does not return phone calls or emails. I called 3 times to find out parts cost and to modify appointment time but never a response. Very disappointing. Receptionist has 0 charm. 7 cars purc I called 3 times to find out parts cost and to modify appointment time but never a response. Very disappointing. Receptionist has 0 charm. 7 cars purchased in my family and 15 years coming to Manly and this is the respect I get? Disappointed! More

Great Car Buying Experience! After visiting several used/new dealerships in the area I rolled into the Manly Hyundai dealership. From start to finish, Josh made my car buying expe After visiting several used/new dealerships in the area I rolled into the Manly Hyundai dealership. From start to finish, Josh made my car buying experience fast and fun. The team was organized and honest and had me rolling out in my brand new Hyundai in no time at all. More

Manly Hyundai helped me find the exact car I was looking for. They are great! I love my new Hyundai Tucson so much! And so does my dog! for. They are great! I love my new Hyundai Tucson so much! And so does my dog! More

Good car shopping experience I had a pretty good experience purchasing a used car from Manly Hyundai. I drove from Sacramento to check out a Toyota Highlander, called ahead and le I had a pretty good experience purchasing a used car from Manly Hyundai. I drove from Sacramento to check out a Toyota Highlander, called ahead and let them know I was on the way of course. Through email, texts, and phone calls, I was in contact with Gustavo the entire time. He was very professional and accommodating knowing im coming from 2+ hours away, he made sure the vehicle was available and ready to take for a drive once I got there. Im pretty knowledgeable about cars, do my own work and maintenance, and know what something is worth and how much work it would need to make it showroom condition. They had a Highlander that was already priced pretty fairly considering condition of the vehicle and mileage. I check it out in person, took it for a drive and noticed it needed a few minor cosmetic or maintenance things to make it perfect. I made them an offer based on what i thought the car was worth in its current condition and they accepted and I purchased the vehicle from them. The SUV runs great, in the 2 months I've owned it I've driven it to Vegas and back and then down to So-Cal and back without any issues at all. It runs great and I truly feel like I got a good deal. Gustavo was a great sales rep and it was awesome to work with him. Their finance manager Edgar was cool too and took care of the paperwork of the car for us. He did try really hard to sell their warranty services but I just didn't feel like it was worth the price, but I dont really hold that against him because I know theres a pretty penny in it for them for each warranty package they sell also. Its just part of doing business, which is what a car dealer is. Its a business and they have to make their money too. As for the vehicles they sell, just like every other dealer out there you must understand one thing..The sales guys and gals aren't all auto enthusiasts and not all of them know the ins and outs of all the vehicles they sell. If you're buying a used car make sure you get an independent PPI done at a reputable shop so you don't end up with a piece of crap with 4 tires and a steering wheel or check the car out thoroughly if you know what to look for. Overall it was a pleasant experience for us and I recommend talking to Gustavo if you plan to look at a car at this dealer. More

Excellent customer service Top notch dealership from sales to finance. They made our out of town purchase easy. No hassles! No pressure! Everything was waiting for us when we a Top notch dealership from sales to finance. They made our out of town purchase easy. No hassles! No pressure! Everything was waiting for us when we arrived. More

No pressure sales 😀 After a horrible experience at another dealership, I was more than thrilled to work with Eric Brito at Hyundai. He was polite, no pressure, went out After a horrible experience at another dealership, I was more than thrilled to work with Eric Brito at Hyundai. He was polite, no pressure, went out of his way to be accommodating, and stayed after closing to finish the transaction. I would not hesitate a second to send anyone looking to purchase a vehicle to this young man. More

An Amazing Experience for Myself and My Family! I have now had two amazing experiences at this particular dealership. I would reccomend this dealership to anyone. I really can't say enough good thin I have now had two amazing experiences at this particular dealership. I would reccomend this dealership to anyone. I really can't say enough good things about my experience, but I'll do my best! I had an unfortunate accident about three months ago in which I was rear-ended. This totaled my car, and I had never been in this position before. I'm a younger car buyer. I also work full time and am the mother of a toddler, so finding the time to go through such a process is difficult. However, this dealership made the entire process incredibly easy. I actually found a car I was interested on the internet and reached out about it. Almost instantly, I was sent a text message (from a real person- Gustavo Rico!) with live video of the car on their lot. I made an appointment to come THAT evening. I did go that evening, quite close to close at that (I work full time, but the entire dealership was polite and happy to help, despite me ending my transaction well past closing time). Gustavo was incredibly helpful throughout the entire process, explained everything easily and really put my family at ease. I could not say enough good things about Gustavo, really (he's the reason we came back, which I'll get to in a moment). Then we could tell the finance department was bending over backwards to find me the best deal, and were really working to ensure we left comfortable and happy. Just a great experience. I had only bought one car prior from a local credit union dealership, and honestly the difference was night and day. By the end of that evening, I had the PERFECT CAR. Which is why it was SO SAD that less than sixty days later- my vehicle was hit by a drunk driver. This put me and my family's world into a tail-spin. Insurance was less than helpful, and my whole situation was a nightmare. Furthering the issues, my job necessitates a car. The rental group (not Manly of course) gave me a car with all sorts of issues. I was overloaded and miserable, and this was putting my family through a lot of stress. I reached out to Manly Hyundai again, seeing if they might be able to help. I had the absolute joy of getting to work with Sean in finance. I really cannot say enough good things about everyone at this dealership, but Sean literally became like a part of my family during this experience. He let me vent to him. He did research on how to help with various other issues surrounding getting a new vehicle (calling the bank who was leasing the vehicle to work with them on the loan while I processed gap insurance), helped me work with my insurance company and helped me to understand the entire process, the list goes on and on. He had Gustavo reach out to me (which he did almost immediately) to set up a time to see what they could do to help. I set up a time to come in, and I did. The thing that impressed me MOST about Sean however, during each of my visits) is he was 100% transparent about EVERYTHING. They could have sold me a car THAT day, but he wanted to ensure that he could get me a good rate and ensure everything was taken care of with the bank. I am so incredibly grateful, I can't even explain. He did have me go home that night to sort it all out, but called me within the next 48 hours to give me information he had researched on my particular visit and had me come back. Gustavo started helping me when I came back but was needed somewhere else, and he had Eric help me. Before passing, however, he gave Eric the complete details on my situation to ensure the transition was seamless. Both him and Eric were so incredibly helpful. They helped me look at quite a few different vehicles with my preferred features in my price range. They answered a variety of questions (and I had a lot, because at this point with my insurance I had been THROUGH IT). I ended up having trouble deciding between two cars. That's when Josh came into the picture (general manager). He let me know that there'd be a bit of a wait with getting the financial aspects together, but he let me know he had heard about my situation and that at that point they were determined to get everything taken care of for me. He let me borrow one of the vehicles I was looking at, so they could process everything and I could make a confident decisison. Which was so cool in itself. BUT THEN, I changed my mind on the car. I called the next day and politely expressed my reasoning and asked if I could make a switch. They moved the car I wanted, put my name on it and held it until my scheduled appointment! I was floored by the level of customer service and just compassion for my situation. I can't even explain how grateful I am. I came that day, went through an easy finance process with Sean (who continued to just be amazing and go over everything until I was 100% comfortable with my decision), and I walked out that day with my next, perfect car. I honestly can't think of a better retail experience I've ever had. And buying a car is an involved, stressful experience. This dealership really put my mind at ease and has made a huge difference for my family. I don't think I'd ever come anywhere but here, and will reccomend this place to anyone who will listen haha. I wish I could do more, because these people all have made such an incredible impact during such a horrible situation. Huge HUGE thank yous to Gustavo Rico, Eric, Nathan, Sean and Josh for really just helping me get my life back together. I can't thank you all enough. More

Excellent dealership, Superb transaction I drove more than 150 miles to test drive a new Genesis G70 in the configuration that I was not able to test drive locally. Nate Hyman, the sales con I drove more than 150 miles to test drive a new Genesis G70 in the configuration that I was not able to test drive locally. Nate Hyman, the sales consultant, went out of his way to accommodate me with several test drives of different configured G70's. I thank him for that. He gave his input on the different drives the two vehicles yielded and encouraged me to go home and think about what to do. No pressure sales at all, actually the opposite. I said I hate to make the drive back again. He said no problem we will deliver the vehicle to you if you decide to purchase one. I went home, thought about the G70 I wanted, called him up, negotiated a great price and voila the car was delivered by Benny (a super nice guy) and paperwork signed at home. A very painless experience overall from test drive to delivery, to transactional explanations. No question I would make the drive again to ask for Nate Hyman and purchase a vehicle from this dealership. More

Phenomenal service! Treated like family! I've purchased multiple vehicles from this dealer for a reason, and when it came time for my son to buy a new car, I knew exactly where to send him. E I've purchased multiple vehicles from this dealer for a reason, and when it came time for my son to buy a new car, I knew exactly where to send him. Everyone, from Nate in management, David, and Eric (Erik?) in sales, and Sean in Finance were awesome. Friendly and service-oriented, and when I say my son and I were treated like family, I mean it! What an exceptional experience! More

Best car purchase experience ever Because of the great sales experience our friends had when they purchased their 2019 Santa Fe, we took their advice and made an appointment with Erik Because of the great sales experience our friends had when they purchased their 2019 Santa Fe, we took their advice and made an appointment with Erik Epting. Erik was with another customer at the time and asked if Nate could help us. That started a truly great educational experience on both the Santa Fe as well as the Tucson. Nate worked with us until Erik was free, driving with us and giving us the pluses of the car. He answered our many questions and was really a great representative of your dealership. When Erik was available, he took over and waked with us through out the rest of the purchase, helping us decide on the right car for us. He was detailed, articulate, caring, friendly, open, and a delight to work with. After we decided on the Santa Fe, Erik introduced us to your finance Manager Edgar. He demonstrated the same friendliness and professionalism as Nate and Erik. After a complete walk around and interior review of the features, we drove off the dealership lot completely satisfied with our purchase. As retired professionals, we so appreciated how we were treated and feel we made good friends with Nate, Erik and Edgar. Pay them more!!!!💰 We’ll tell everyone of our great car buying experience at Manly Hyundai. More