7,601 Reviews of Manly Honda - Service Center
All My Needs Were Met With Care The team at Manly Honda Santa Rosa is easily the most dedicated team I've ever had the pleasure to be served by. From the dedicated effort of Beejan R The team at Manly Honda Santa Rosa is easily the most dedicated team I've ever had the pleasure to be served by. From the dedicated effort of Beejan Roohian, who got me an unbelievably low rate on my loan and worked each day after the sale to assure that all my questions were answered, to the friendly staff at their service center (Lori DeMarco & Bill Robertson) who were able to set me up with the routine maintenance I needed and even saw that I was given other services that they provided free of charge, I was blown away by the attitudes and customer service at Manly. Top dealership, for sure. More
Service with a smile I brought my son's Civic in for some work over the holidays. It was my first time in since the remodel was completed. It was really nice and busy firs I brought my son's Civic in for some work over the holidays. It was my first time in since the remodel was completed. It was really nice and busy first thing in the morning. Mandi gave me the lay of the land and got me pointed in the right direction with a smile. Irving made sure all of my issues were addressed and kept me informed. I had a good experience and I will return. More
Friendly and efficient service my service advisor was friendly and informative. The waiting area was comfortable with coffee, snacks, magazines and television. Most importantly, the my service advisor was friendly and informative. The waiting area was comfortable with coffee, snacks, magazines and television. Most importantly, they completed the service on my car in a timely manner. More
Excellent Customer Service by Bill Robertson I have over 277,000 miles my 2003 Honda Civic Hybrid and attribute that to the excellent service I have received at Manly Honda. I have worked mostly I have over 277,000 miles my 2003 Honda Civic Hybrid and attribute that to the excellent service I have received at Manly Honda. I have worked mostly with Bill Robertson for the past several years. He is very knowledgable and patient when explaining car problems. He goes beyond the extra mile to provide great customer service whether things go smoothly or if there is a problem. He always puts the customers concerns first and is a pleasure to work with. I live in a different county, but still continue to go to Manly because of the excellent service they provide. More
Warning light while traveling I called Manly Honda service right before the New Year while traveling through. A warning light came on about low tire pressure and, despite my repea I called Manly Honda service right before the New Year while traveling through. A warning light came on about low tire pressure and, despite my repeated efforts to recalibrate after checking to make sure the tire pressure was fine, the light continued to come on. I called and talked to Nicholas Hatch and asked him if he could check my car. He said there were 121 appointments for the next day, but he would try to fit me in between appointments. I arrived at the service department early the next morning and he had actually made me a morning appointment. By early afternoon, my car had been checked, given a test drive to confirm the recalibration, and it was done. Since I was leaving early the next morning to drive 1100 miles, I was very relieved to have it checked out. Nick Hatch was very cordial, texted me to stay in touch, and there was no charge for the service! The friends we were staying with had recommended Manly Honda (had bought a Civic there) and given the chance, I will also enthusiastically recommend them! More
LOVE these guys I was especially impressed by the kindness and "availability," for lack of a better word, of Patrick in parts. But I keep going back to these guys, I was especially impressed by the kindness and "availability," for lack of a better word, of Patrick in parts. But I keep going back to these guys, because they're all awesome. More
Scheduled maintenance, Tires, and Brakes We always have our Hondas serviced at Manly, and this is at least the third time we have had them put tires on our cars and we always get the best dea We always have our Hondas serviced at Manly, and this is at least the third time we have had them put tires on our cars and we always get the best deal and service here. The new facility is beautiful and everyone there is always very nice to us. More
Easy from start to finish . My services advisor, Nicholas Hatch, was friendly and professional. I have no problem helping him reach "most reviewed" ... I took my car in . My services advisor, Nicholas Hatch, was friendly and professional. I have no problem helping him reach "most reviewed" ... I took my car in for a recall and have nothing but positive to say. Everything was explained well, the waiting area was relaxed and I enjoyed some coffee and warm cookies, and it was finished in less time than anticipated. Pleasant experience. More
Sales staff trustworthy, service top-notch Repairs ALWAYS are done correctly, and the sales staff are courteous and friendly. We have at least 15 years of experience with this dealership and g Repairs ALWAYS are done correctly, and the sales staff are courteous and friendly. We have at least 15 years of experience with this dealership and give it the highest recommendation. More
Best service experience. smooth experience from start to finish. I lost my car key and had to have one made without a appointment thanks to the parts department for having one smooth experience from start to finish. I lost my car key and had to have one made without a appointment thanks to the parts department for having one in!! Thank you More