Manly Honda - Service Center

Service rep was the best- Santiago Pizano. Knew when he worked at Sonoma Chevrolet. You are very fortunate to have him on your team. He is knowledgeable, fri rep was the best- Santiago Pizano. Knew when he worked at Sonoma Chevrolet. You are very fortunate to have him on your team. He is knowledgeable, friendly and has a great presence. More

Nicholas was a big help Went to get an oil change and 120,000 mile maintenance done. They were able to squeeze me into their already tight schedule. I was able to get a loane Went to get an oil change and 120,000 mile maintenance done. They were able to squeeze me into their already tight schedule. I was able to get a loaner car, which came in handy because they found a small issue with my car and needed to keep it longer. Nicholas was amazing at explaining everything and being very understanding of my situation!! More

Maintenance Service The service at Manly Honda was amazing. The staff (Santiago and Tony-Sales) were so kind and friendly. I love the remolding they did to there servic The service at Manly Honda was amazing. The staff (Santiago and Tony-Sales) were so kind and friendly. I love the remolding they did to there service department. We love are Honda"s and will come back soon for an upgrade. Thank you for your personal service! Karen More

Thank you Nicholas Hatch! Took my car in for a small repair. Nicholas was courteous, had the mechanics check an additional item that was concerning me. I am pleased! Took my car in for a small repair. Nicholas was courteous, had the mechanics check an additional item that was concerning me. I am pleased! More

Faulty starter motor I took my car in for service on a Saturday morning without having a scheduled appointment and was greeting by Nicholas. I briefly explained the reason I took my car in for service on a Saturday morning without having a scheduled appointment and was greeting by Nicholas. I briefly explained the reason for my visit and was delighted to hear that my car would be repaired that same day. Nicholas demonstrates professionalism, outstanding customer service and is genuinely courteous. His ability to explain things is exquisite. Highly recommended Service Advisor! More

Flat tire Nick Hatch took care of my car in the most professional manner, quickly and efficiently, after I had a frightening flat tire. My car, with a brand new Nick Hatch took care of my car in the most professional manner, quickly and efficiently, after I had a frightening flat tire. My car, with a brand new tire, was fixed without a problem and with deep understanding of my distress on his part. Thank you , Nick. I am most appreciative. Rita R. Santa Rosa More

Service Dept Customer Service The newly remodeled service department is great, but it might be easier for customers if the customer care desk were close to the entrance instead of The newly remodeled service department is great, but it might be easier for customers if the customer care desk were close to the entrance instead of the back. More importantly, I would have been happier not to wait 20 minutes before a service adviser could see me. The one that had been assigned when I scheduled my appointment online apparently was not available at my appointment time. I was planning to come a bit early to make sure I didn't miss the shuttle driver, but was advised by customer care on the phone not to do that, that the appointments were well staged to take care of everyone. After finally asking someone about it after waiting a while, a different adviser was assigned (Bill Petty), who took care of my appointment quite efficiently, set me up with the shuttle driver, and had my car in and out of there in three hours. You have very good business, many customers - perhaps hire more service advisers? More

Incredible service ! My uncle worked here for a while and that's why I always came here. He recently moved dealerships so I was hesitant to come in for service because I d My uncle worked here for a while and that's why I always came here. He recently moved dealerships so I was hesitant to come in for service because I didn't think I'd receive as great of service. I was SO wrong! I felt very valued as a customer and well taken care of. I was originally helped by Jess who was extremely helpful and professional. I had a couple questions about my lease and was then assisted by Sean who was amazing. He gave me a bunch of information on some future options for leasing or purchasing a car. He spoke with my like a friend and was very honest which I really appreciated. I look forward to coming back to this dealership. I usually don't enjoy having to bring my car in for service but the level of service I received today makes me look forward to coming back. Thank you! More

Understanding icon on panel I was having a problem understanding an icon on my interior panel and could not find the answer in my manual or from someone I spoke with on the phon I was having a problem understanding an icon on my interior panel and could not find the answer in my manual or from someone I spoke with on the phone. I dropped by Manly Honda and although Bill Robertson was very busy he stopped and took time to look in my car and was able to explain what I was seeing. He was so polite, professional and helpful. I really appreciated his attitude and knowledge. More

Great new facility & excellent service Bill Petty was very knowledgeable and efficient in understanding and resolving my service issues. Mandi Sumner was friendly and eager to help make my Bill Petty was very knowledgeable and efficient in understanding and resolving my service issues. Mandi Sumner was friendly and eager to help make my experience perfect. More