Manly Honda - Service Center

Parts dept experience Patrick in the parts dept. always goes above and beyond to help resolve my parts problems. He is very knowledgeable and, therefore, resolves the probl Patrick in the parts dept. always goes above and beyond to help resolve my parts problems. He is very knowledgeable and, therefore, resolves the problem quickly and always with a great attitude. More

Premier Customer Service Nicholas Hatch and Bob Bradbury provided excellent customer service. I needed service and tires on my 2008 Ridgeline. Bob provided me with specific Nicholas Hatch and Bob Bradbury provided excellent customer service. I needed service and tires on my 2008 Ridgeline. Bob provided me with specific information on alternatives, and based on my vehicle, recommended four Goodyear tires. I believe it was an excellent choice based on quality and value. Nicholas explained the service needs, and provided information on alternatives, where appropriate. I appreciated his frank, honest discussion. My Ridgeline was ready when promised, and I'm very happy with the new tires. I appreciate their efforts. In addition, the entire staff was friendly, and the new facility is fantastic. My overall experience was great. John More

Bill Robertson is Outstanding We’ve been taking our Pilot and Odyssey to Manly Honda for over 5 years and have an excellent service advisor, Bill Robertson. We live in Napa but d We’ve been taking our Pilot and Odyssey to Manly Honda for over 5 years and have an excellent service advisor, Bill Robertson. We live in Napa but drive to Santa Rose because of the outstanding service and care that we receive at every visit. Bill is professional, helpful, and knowledgeable. He always makes sure that our cars are kept in excellent condition. We spend a lot of time on the road and are thankful to receive this great service. We highly recommend Manly Honda, the friendly and supportive staff and service advisor, Bill Robertson. More

Manley's "Magic" this is how to represent! I'm extremely impressed the new Manley Honda facility, but more impressed by the service experience given by the personnel. Now this dealerships been I'm extremely impressed the new Manley Honda facility, but more impressed by the service experience given by the personnel. Now this dealerships been around for many years and I've always been one to avoid going to the dealer for anything unless no other choice was available, but every things changed about how a dealership can exceed expectation! I own a 2001 Accord V6 with only 150k miles that I treat like a baby, and actually the reason I'd first brought in the Accord two months ago was because of Honda's steering wheel airbag recall campaign that required I take my Baby to a Honda dealership for this service. But if not for the recall I wouldn't have met with Manley's "Magic" Irving. You see for me I treat people like I want to be treated and that is exactly what this service adviser represented! Well his name is really Hirbin Ceballos, they call Irving because its pronounced the same. Well as you know I really didn't want to be there, so I'm already a discerning customer. I was so surprised on how this "free" Factory recall service went and no pressure to get some other worn part repaired or something to buy opportunity wasn't even used, just the way Manley's "Magic" represented not only his Company as an employee, but HONDA CORP. I told Hirbin yesterday when I brought my Accord in for service that he's the reason my car's there! And of course Manley Honda over delivered, got my Baby back in perfect condition today, no additional charges and even put in fresh synth./ blend oil at no charge! I appreciate things like that ( hope I don't you in trouble "Magic") and definitely will not have any reservation going to this dealership and recommend them to anybody. Unfortunately Hirbin "Magic" Ceballos can't help every customer but you might More

Nicholas Hatch This review is for Nicholas Hatch. I took my Honda in for the airbag recall and was greeted by Nick Hatch. He was friendly, made great eye contact th This review is for Nicholas Hatch. I took my Honda in for the airbag recall and was greeted by Nick Hatch. He was friendly, made great eye contact throughout and was helpful, fun and made the experience easy and efficient. Thank you Nick Hatch! More

Bill is Great I'm not giving an overall review, but rather of Bill, who was extremely helpful, friendly, knowledgable and top notch st customer service. You want to I'm not giving an overall review, but rather of Bill, who was extremely helpful, friendly, knowledgable and top notch st customer service. You want to clone ppl like this. More

Nicholas Hatch Nicholas was so helpful. I had a big bill to pay, and he made it a bit less painful. He explained some stuff to me in layman' terms, communicated abou Nicholas was so helpful. I had a big bill to pay, and he made it a bit less painful. He explained some stuff to me in layman' terms, communicated about times very well, and generally was just nice. More

Manly Service The most polite and courteous service I have received at a car dealership. Both Dave Ashby and Nick Hatch took care of my needs, explained the service The most polite and courteous service I have received at a car dealership. Both Dave Ashby and Nick Hatch took care of my needs, explained the service and cost. They worked as a team to see that my time was as quick as possible and all things taken care of. Thanks so much for a stress free repair. Janet Demers More

Great experience! Service Advisor Bill Petty is the best! Had my Honda CRV towed here after an unexpected hiccup, and the team was incredibly professional from the mome Service Advisor Bill Petty is the best! Had my Honda CRV towed here after an unexpected hiccup, and the team was incredibly professional from the moment I told them the car was on the way! I was given a thorough explanation of the diagnosis, and a dead-on estimate of cost and time it would take to work on. Appreciate the smooth service here. More

Honest, Organized, Helpful Dealer Always professional and new digs are really nice. I always feel welcome there and recommend using this dealer. The waiting area is brand new, spaci Always professional and new digs are really nice. I always feel welcome there and recommend using this dealer. The waiting area is brand new, spacious , and they have a nice espresso machine. Overall super welcoming. More