Manly Honda - Service Center

Excellent help in an emergency When I experienced an on the road oil pressure emergency, I was barely able to make it in to the dealership for repair. Service advisor Hirbin Ceball When I experienced an on the road oil pressure emergency, I was barely able to make it in to the dealership for repair. Service advisor Hirbin Ceballos was wonderful in receiving me just before closing of the work day and getting my vehicle set up for inspection and service (without a prior appointment, of course). A situation full of panic and apprehension was transformed into one where I felt like I was in good hands. Over the following day and a half, I received updates and was handled with utmost courtesy and professionalism. I am grateful to the team at the Manly Honda Service Dept. and would recommend it to anyone. More

Manly service is good, but takes too long. Manly Honda does a good job on service, but the total time involved for service is longer than it should be. I had a 9:30 am service appointment. I Manly Honda does a good job on service, but the total time involved for service is longer than it should be. I had a 9:30 am service appointment. I arrived at 9:25. By the time I registered with Reception, it was 35 minutes before I saw a service advisor. When I did get to the service advisor, he was friendly, knowledgeable, and set up the service order. I had booked the appointment on line including the service items I needed. That was completely lost. If I hadn't called the previous day to inquire if the necessary parts were on hand, the service order would have been completely new. From the time the service order was written, it took over an hour for my car to be moved into the service bays. The service was scheduled for 2 to 2.5 hours. It took 5+ hours from my arrival to departure from the dealership. Even though the dealership is 30 miles from my home, in the future, I will drop the car off the night before service and pick it up the next night. Better to make two round trips than to waste most of a work day waiting for them to complete the service. Dave Ashby did a great job as service advisor, but the shop is too closely scheduled resulting in large time delays. More

Knowledgable And Helpful Service Dave helped troubleshoot and figure out what was wrong with my car. He kept me updated along the way as he got new information. I appreciate the exce Dave helped troubleshoot and figure out what was wrong with my car. He kept me updated along the way as he got new information. I appreciate the excellent customer service. More

Top Notch service from a time-tested service provider I have been taking my 2004 Honda Element to Manly Honda since I purchase the car. I have always had a positive experience and the prices are reasonabl I have been taking my 2004 Honda Element to Manly Honda since I purchase the car. I have always had a positive experience and the prices are reasonably competitive. I am always treated with respect and appreciate being remembered if I even just bring it in for an oil change. All of the service reps are competent and friendly. More

you can count on Manly Honda! I have been using Manly Honda for the past 8 years and they have never once failed to exceed my expectations. Whether it be a standard service or an e I have been using Manly Honda for the past 8 years and they have never once failed to exceed my expectations. Whether it be a standard service or an emergency repair, they always manage to get it done faster than I thought possible and for a fair price. Their staff is great - i recommend Bill or Nick - their mechanics well trained and very competent. If you have a Honda in Sonoma County, you should be using Manly Honda for your car maintenance! More

Great Customer Service I have visited a few Honda dealerships for service to my CRV. Have never had such great service. HIgh Compliments to your staff and especially Santi I have visited a few Honda dealerships for service to my CRV. Have never had such great service. HIgh Compliments to your staff and especially Santiago. More

170,000 maintenance Words can't describe my great experience with Honda... Service guys n gals are all awesome n the treat there customers with pleasure, I like to give Words can't describe my great experience with Honda... Service guys n gals are all awesome n the treat there customers with pleasure, I like to give a shout out to Mr Dave Ashby he has been my service advisor for about 3 years now and he is such an amazing man... He treats you like family and gives you a complete run down on the job to be done. Can never thank him enough... If you need service at a reasonable cost.. Go see Dave and his service crew. -Mia More

Service review Really appreciated the extra help from Jess in pricing accessories I may want at a later date and Patrick's extra help and assistance with selecting a Really appreciated the extra help from Jess in pricing accessories I may want at a later date and Patrick's extra help and assistance with selecting a steering wheel cover. More

Air bag recall dealer experience Bill Petty handled my recall and service needs. If Manly Honda has an employee of the month (or even the year), it would be Bill. I had a loaner and Bill Petty handled my recall and service needs. If Manly Honda has an employee of the month (or even the year), it would be Bill. I had a loaner and got my car back a lot faster than I figured. Not only was all of the work done that was scheduled, it was cleaned in and out, a nice surprise. Bill kept in contact with me through the whole time my car was there. I've got to say the Civic loaner was a great car, just 2 feet off the ground for someone used to a CR-V but it drove nicely and was comfortable. It got great gas mileage 39-42mph. My 2007 CR-V was my second car from Manly and when it's time for the next one, that's where I'm going. All my experiences with Manly service over the years has been very positive. More