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7,542 Reviews of Manly Honda - Service Center
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March 21, 2016
150K Service Bill Robertson, Service Advisor, Manly Honda, Santa Rosa, handles all my car service requirements in a timely, professional manner. Bill goes extra Bill Robertson, Service Advisor, Manly Honda, Santa Rosa, handles all my car service requirements in a timely, professional manner. Bill goes extra miles in checking necessary and exceptional items on my 2002 Honda CRV. He explains work done and recommends future service items. I have had helpful, positive experiences with Bill and other employees in the four years I've been trusting my car with Manly Honda. Thank you Bill. Don Edwards More
by EDWARDSDON
Verified CustomerEmployees Worked With
Bill Robertson
March 21, 2016
Great service I've been coming to this service department since 2004 with 3 different vehicles & I've never been disappointed. Always a good experience with both th I've been coming to this service department since 2004 with 3 different vehicles & I've never been disappointed. Always a good experience with both the work itself and with the service writers. More
by KJAMESCJR
Employees Worked With
March 21, 2016
Great, friendly, successful experience Manly Honda did a great job finding the solution as to why my vehicle was experiencing some problems. I would definetly recommend this dealership for Manly Honda did a great job finding the solution as to why my vehicle was experiencing some problems. I would definetly recommend this dealership for not only delivering a great job, but by providing a comfortable, friendly atmosphere as well. Everyone is very inviting and helpful whether you are a new guest or a "regular". Thank you manly!!! More
by B.CASTRO5
March 21, 2016
Great service Service was wonderful, car ready on time and Hirbin Ceba also helped me with my bluetooth :) Waiting room with coffee, TV and WIfi makes the experie Service was wonderful, car ready on time and Hirbin Ceba also helped me with my bluetooth :) Waiting room with coffee, TV and WIfi makes the experience very comfortable. More
by FOURTHURMAN
Employees Worked With
Hirbin (Irving) CEBALLOS
March 21, 2016
I won't ever dread taking my car in for service I pulled up to the service area, checked in, and waited in the comfortable and clean waiting area. I then met with Irving who was very polite and aske I pulled up to the service area, checked in, and waited in the comfortable and clean waiting area. I then met with Irving who was very polite and asked me about my car and informed me about the service my car was in for, and checked if I needed a courtesy car. After that, I was on my way. The entire process was painless and took only 15 minutes. I especially like receiving a text message notifying me when my car was ready to be picked up. The staff were all very polite and the service floor conveyed an organized and serene professionalism. More
by Car Gal
Employees Worked With
Hirbin (Irving) CEBALLOS
March 19, 2016
clear, supportive service handling Thanks for courtesy, clear explanation of repairs and costs, efforts to hear my concerns, and the effective outcome. Service manager and courtesy shu Thanks for courtesy, clear explanation of repairs and costs, efforts to hear my concerns, and the effective outcome. Service manager and courtesy shuttle folks helpful. More
by Odyssey owner
March 18, 2016
Customer Service Best customer service ever ..... as usual. The Service Dept. at Manly Honda is awesome. There is nothing like working with people that can make you Best customer service ever ..... as usual. The Service Dept. at Manly Honda is awesome. There is nothing like working with people that can make you feel like you are their only customer. More
by kathrine1122
Employees Worked With
Bill Petty
March 18, 2016
mixed feelings I have mixed feelings about this latest experience at Manly Honda's service center in Santa Rosa. I started out very impressed. Alexis is the person I I have mixed feelings about this latest experience at Manly Honda's service center in Santa Rosa. I started out very impressed. Alexis is the person I talked to when scheduling my appointment. I was ecstatic to hear that there was an available appointment the very next day. I dropped off my car the night before and expected to hear from the service advisor the next day but no, I heard from Bill Petty the very same day to confirm what was needed and how much the service would cost. He also told me that I would get a text message when my car was ready for pick up even though he knew i wouldn't make it until the end of the day to pick it up. I was thrilled. The next morning I got a text message at 930 am (4 hours early) that my car was ready. I was really impressed now. I went to pick up my car, saw Bill and he took care of me right away. I get into my car, leave the dealership and then realize that my cellphone charging cord has disappeared. I called and talked with Alexis who had someone check but nothing was found. She took down my information and said she would check with the morning shift tomorrow and give me a call. I have no idea if she checked or not; I did not receive a call back. I realize people forget so i'm not upset about that and I realize mistakes happen. I would rather not have my car cleaned out than lose expensive cords... I will be back having my car serviced at this location. I guess I have to take everything out of my car though so that it doesn't go missing... More
by KYLIEISKILLER
Employees Worked With
Alexis, Bill Petty
March 17, 2016
Great experience I had to bring my Pilot in on a factory recall and the folks at Manly made it as painless as possible. They gave me a free loaner car so I wasn't stu I had to bring my Pilot in on a factory recall and the folks at Manly made it as painless as possible. They gave me a free loaner car so I wasn't stuck waiting and they completed the work at the time promised. Excellent service all around. More
by Stephen S.
Employees Worked With
March 17, 2016
Great experience over quite a few years. Manley's always been a great dealer and the personnel are friendly helpful and knowledgeable. My car is currently sitting on Manley's lot due to the a Manley's always been a great dealer and the personnel are friendly helpful and knowledgeable. My car is currently sitting on Manley's lot due to the airbag recall but I was given a Honda Civic as a loaner which is a nice little car. I do miss my CRV though. Bill Petty has kept me updated on the status of the recall which I hope will be solved soon so I can have my car back. But in all the years 3 C RVs and one Accord I have never had a mechanical problem with a Honda and this one isn't your fault anyway. More
by PYDROL
