Manly Honda - Service Center

GREAT customer service Upon your arrival, someone is always available to point you in the right direction. Vehicle is taken care of in a timely manner. Service advisor, Bill Upon your arrival, someone is always available to point you in the right direction. Vehicle is taken care of in a timely manner. Service advisor, Bill Robertson gets 5 stars for customer service. He is courteous and answers any questions even before you ask them. Very knowledgeable. I sold my Odyssey and bought an Acura RDX and continue to bring my vehicle to Manly for service because of Bill and the all around experience. Additionally, their shuttle service is awesome and Santiago also gets 5 stars!! More

First check-up on new car I am on my fourth car at Manley and always have my cars serviced there. Appointment times are very timely. Employees are very helpful and friendly. Th I am on my fourth car at Manley and always have my cars serviced there. Appointment times are very timely. Employees are very helpful and friendly. The new building is spacious and the waiting area makes waiting a pleasure. The chocolate cookies are a wonderful touch More

So easy, and everyone was so accommodating! Jess Prestidge was amazing and made the whole process so much easier for me. He was such a pleasure to work with, as was everyone in the service depar Jess Prestidge was amazing and made the whole process so much easier for me. He was such a pleasure to work with, as was everyone in the service department! More

Prompt and Helpful I arrived at the service and parts department five minutes before their closing time with a locked radio that needed an access code to reactivate. Bil I arrived at the service and parts department five minutes before their closing time with a locked radio that needed an access code to reactivate. Bill was quick and helpful, but above his quick resolution of my problem, he had a positive attitude and I could tell he liked helping people. When he finished helping me with the radio I mentioned I also needed help with my key's battery. I was expecting him to maybe mention it was past their closing time (a reasonable statement actually), but instead he lead me to the parts department and I was helped with my key's dead battery there. This time it was also a quick and friendly exchange with the parts employee, Patrick. Overall, I was impressed with the positive attitude the team expressed. It's one thing to provide you with the necessary information and solutions, it's another to look like you enjoy doing it, and you're not in a rush to clock out and leave your workplace. Either this was an extremely good day for both of these gentlemen, or this Honda dealer is doing something right. More

Outstanding, Professional Service Manly Honda has been servicing my Accord since I bought it new in 2008. They have always been extremely professional and helpful. During my most rec Manly Honda has been servicing my Accord since I bought it new in 2008. They have always been extremely professional and helpful. During my most recent visit, for an airbag recall and new tires, I was amazed that they once again exceeded the excellent service that I have been accustomed to receiving from them. Outstanding staff and service! More

Review of purchase of Honda CRV and review of maintenance st I bought my second Honda CR-V at Manly Honda in Santa Rosa, CA in early 2014. Tom Haidet was an excellent salesperson through clear information, answ I bought my second Honda CR-V at Manly Honda in Santa Rosa, CA in early 2014. Tom Haidet was an excellent salesperson through clear information, answering all my questions, and getting me what I considered an excellent price. Since the purchase of this CR-V the car has been serviced by the dealership because I find there service staff, mechanics and shuttle drivers provide outstanding customer service. Bill Robertson is the guy I've dealt with the last two times I've been in and he treats me like a thinking, bright car owner. I would recommend Manly to any new car buyer or a Honda owner looking for excellent maintenance service. More

Great service and upgrade My seventeen-year-old Civic was not driveable. Santiago was extremely helpful and arranged for a rental while my car was being assessed. When the esti My seventeen-year-old Civic was not driveable. Santiago was extremely helpful and arranged for a rental while my car was being assessed. When the estimate came back, he put me in touch with Sean at the upgrade program,and he and Beejan worked out a wonderful deal on a newer car. I really appreciate all of the Manly employees and woyld recommend them highly. More

Awesome Service Very Professional. Top of the line service and Friendly. The waiting area was awesome. I could do my work while I wait. They have awesome cookies. Very Professional. Top of the line service and Friendly. The waiting area was awesome. I could do my work while I wait. They have awesome cookies. More

Easy, quick maintenance I went in for my first time recently. Service for my 2013 Honda Fit. The lobby where I waited was comfortable. I was asked several times if I wanted a I went in for my first time recently. Service for my 2013 Honda Fit. The lobby where I waited was comfortable. I was asked several times if I wanted a shuttle. The service took exactly how long they said it would. The service person I dealt with was great! Santiago explained by brake systems to me and got me out of there quickly. More

Great service all around, thank you! I had excellent service. All the workers were courteous, kind and helpful with all my questions and concerns. I would highly recommend this dealership I had excellent service. All the workers were courteous, kind and helpful with all my questions and concerns. I would highly recommend this dealership to family and friends. More