Manly Honda - Service Center

comments on service The service representative was wonderful - very friendly - explained everything in detail - the estimate was the final charge - timing was as promised The service representative was wonderful - very friendly - explained everything in detail - the estimate was the final charge - timing was as promised - We are very pleased with our 2013 Honda Accord.. Paul L. Schoch More

Friendly and Efficient This was my first visit, and I was surprised at how large it was! And the neighborhood is very crowded. Nevertheless, service was on-time, friendly This was my first visit, and I was surprised at how large it was! And the neighborhood is very crowded. Nevertheless, service was on-time, friendly and efficient. More

Preventative Maintenance A1 service needed. Excellent service by check-in, service adviser, and shuttle drivers. Fast, helpful, and courteous. Will use them again when I need service. AAA++++ se Excellent service by check-in, service adviser, and shuttle drivers. Fast, helpful, and courteous. Will use them again when I need service. AAA++++ service all around. More

Professional, friendly, personable, good service From the start me experience was great with a warm welcome from Renee. I was told on the phone that my wait would be 45 min to 1 hr but Jess told me i From the start me experience was great with a warm welcome from Renee. I was told on the phone that my wait would be 45 min to 1 hr but Jess told me it would be 1 to 2 hours. When I mentioned the time discrepancy he accommodated what the service caller had told me. He was professional and clearly explained the work estimate and planned service. More

Excellent Service! I've been bringing my Honda Element to Manly since I moved to California 6 years ago and have never been disappointed. The employees in the service de I've been bringing my Honda Element to Manly since I moved to California 6 years ago and have never been disappointed. The employees in the service department are great, and Hirbin Ceballos was professional, helpful, and kind. :) More

Easy, fast, convenient I have taken my car to manly service for 8 years. I have always felt my needs were taken care of. I have never had a problem with my car and that's be I have taken my car to manly service for 8 years. I have always felt my needs were taken care of. I have never had a problem with my car and that's because of the quality of work that they do. More

Recall This was a recall visit to this dealership. The closer dealership to me is Ukiah....but they have awful service & representatives working there. So, This was a recall visit to this dealership. The closer dealership to me is Ukiah....but they have awful service & representatives working there. So, I had to use Manly...Of course this is just a recall, so they had no choice but to service the car. I did receive nice service & the customer waiting area was comfortable & clean. More

some problems to should be resolved The entrance and location of the Service Department is obscure and hard to find. Much more signage and direction to get to service center is needed.2n The entrance and location of the Service Department is obscure and hard to find. Much more signage and direction to get to service center is needed.2nd issue is that it is not acceptable that you do not wash cars that you service. Drought was given as an excuse, but you can get recycle equipment...really should fix this issue More

Super Service We had warranty issues with our new Odyssey van while traveling and 100 miles from our home. Bill Petty and the service team worked tirelessly to fin We had warranty issues with our new Odyssey van while traveling and 100 miles from our home. Bill Petty and the service team worked tirelessly to find the problem and get it fixed. Hugo Méndez worked with us to loan us a Pilot so we would have a vehicle of similar size to carry our stuff while they worked on the van for a week. It was not an easy fix, but now two months later, our van is back to great performance. We really appreciate everything Bill did to make our potentially terrible experience a reasonable one with a happy ending. We think Manly Honda is GREAT! More

Speedy and efficient with friendly service From the moment you pull up to the service area, you are greeted with the friendly staff who direct you where to go and make you feel at home right aw From the moment you pull up to the service area, you are greeted with the friendly staff who direct you where to go and make you feel at home right away. From the really nice guy who vacuums the car when you first get out, to the person signing you in, and to the service rep who fills out your paperwork and is very knowledgeable about what needs to be done---EVERYbody does their job well and the place runs like a well oiled machine. The lobby waiting area is also very comfortable with a large television to watch and the coffee is very good, too! The seating area has spots to plug your phone in to charge, also, which is a nice bonus. More