7,670 Reviews of Manly Honda - Service Center
Efficient and friendly Irving was friendly and informative regarding the status of my car after its oil change and point checks. We had a minor miscommunication about how to Irving was friendly and informative regarding the status of my car after its oil change and point checks. We had a minor miscommunication about how to contact me when the work was done: I expected a phone call and finally picked up text msg. mid-afternoon. Not a big deal. The newly remodeled facility is gorgeous and comfy. I like how the service writer is now responsible from beginning to end. I have been bringing my car to Manly Honda for nearly six years and have had a consistently great experience. More
Great Service I brought in my 2008 Honda Accord for the 2nd time. The last time it was all the lights on the dash were on. At that time we were told it was cover un I brought in my 2008 Honda Accord for the 2nd time. The last time it was all the lights on the dash were on. At that time we were told it was cover under an extended warranty by Honda. And to bring it back if it happened again. Well I did and this time Santiago told gave us the "quote" to do the diagnostic, he said they would need the car from 9-1pm. When he sent the text he stated that they would need the car till 1pm, because they were not done with the car. We said ok, but when he let us know the car was done the bill was $250 instead of the $149, and said they fixed it and the lights would not turn on they came on that same day. They did not do anything to the car the lights still come on and now I need to figure out what is wrong with my car. Not happy wish I could of talked with Dave the service tech that helped me the 1st time, he was great. Santiago was just about trying to get me to trade in my paid off car, when I am not looking to buy a new car at this time. More
Had a great experience with Service Dept Greeted me as I pulled into service area. Rep inside was very thorough in his explanations. Great service all around. (one exception: they didn't wash Greeted me as I pulled into service area. Rep inside was very thorough in his explanations. Great service all around. (one exception: they didn't wash my car!) More
The Height of Efficiency In one hour after dropping into the service department unannounced, I was back on the road after a nail punctured one of my tires. And no charge due t In one hour after dropping into the service department unannounced, I was back on the road after a nail punctured one of my tires. And no charge due to a 6 month warranty on tire mishaps that they have instituted. Can't beat that! More
Great service every time! I have been going to this Honda Service facility since 1992 and they are consistently excellent. Truly. They never do work that doesn't need to be don I have been going to this Honda Service facility since 1992 and they are consistently excellent. Truly. They never do work that doesn't need to be done on my vehicle and they do all the work needed so my cars have always run efficiently. Mike Ruggles provides the friendliest, most efficient operation. My advisor this time was Bill Robertson and as always he made sure my car got the service it needed, nothing more. I appreciate both Bill and Mike and that is why I continue to get my cars serviced at Manly Honda! More
5-Star Service for Unexpected Troubles Thanks to Tim at Manley Hyundai for fishing my car key from the base of the seatbelt attachment! (Yes, it can happen!) You're awesome! Thanks to Tim at Manley Hyundai for fishing my car key from the base of the seatbelt attachment! (Yes, it can happen!) You're awesome! More
good service, professional people Everyone was very accommodating. Very professional. Being able to text the service writer during the day is great. Only negatives were on the shutt Everyone was very accommodating. Very professional. Being able to text the service writer during the day is great. Only negatives were on the shuttle side. It left without me from the dealership. BUT that was rectified by getting one of the office personnel to give me a ride. Nice save. On the way back, the shuttle driver had trouble finding my apartment; he went to a different complex. He had the address so with Google map directions this should be easy, no? More
Excellent Service Manley Honda is always fast and do great work, they also vacuumed my car could have used a carwash. Luke and Nicholas were always there to help or ans Manley Honda is always fast and do great work, they also vacuumed my car could have used a carwash. Luke and Nicholas were always there to help or answer any questions. More
When you have an emergency Manly Service comes through! In the middle of a work week and you can't secure your car, except with a taped on piece of plastic over a window whose electric motor won't roll it In the middle of a work week and you can't secure your car, except with a taped on piece of plastic over a window whose electric motor won't roll it up, that is a problem. Bill was able to check stock for the part and save it for me and squeeze in a same day afternoon appointment for me. The window was fixed and the price was fair and the repair work perfect and the paper work smooth. I was even able to make two more service appointments. I have been going to Manly for at least 10 years for my 2 Honda Odyssey minivans and I can't remember having any service experiences that I regret. One more thing, the service writers that I have had have been very good at helping me obtain the right amount and type of repairs that I need and not pressuring me to agree to more than what is necessary for proper maintenance thus avoiding untimely breakdowns. More
Emergency The car was running very rough like the engine was going to stop!!! The engine light came on, then two other lights came on. Had to be towed in by AA The car was running very rough like the engine was going to stop!!! The engine light came on, then two other lights came on. Had to be towed in by AAA More