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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,669 Reviews

7,669 Reviews of Manly Honda - Service Center

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June 25, 2016

WELL ORGANIZED & GET YOU SERVICED ON TIME We purchased our 2010 Honda EX from a dealership in another city, and had it serviced there until we had some bad experiences. We then switched to Ma More

by pickeyray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
June 24, 2016

Super service with a smile! Its all about attitude. The gentleman who processed my car was very friendly, knowledgeable and willing to go the extra mile. Explained everything in More

by NEUMAN544
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hirbin (Irving) CEBALLOS
Jun 29, 2016 -

Manly Honda responded

Thank you for sharing your recent experience with us. Communication is a big part of business and Hirbin is one of the best. I will share your feedback with my entire staff and I hope to meet you on your next service visit. Feel free to contact me with any concerns you may have. Have a great summer. Luke Ammann Service Manager 707-535-1136

June 23, 2016

Buy parts I just wanted to purchase a windshield sun screen for my 2016 Accord. They were very helpful and let me take the sunscreen to my car and make sure it More

by accordowner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
sorry I don't know invoice 647135
Jun 29, 2016 -

Manly Honda responded

Thank you for taking the time to provide us with feedback on your visit. Patrick Channing was the young man who assisted you. We all want to thank you for visiting us and we hope to see you soon. Have a great holiday weekend. Luke Ammann Service Manager

June 23, 2016

Good service Service was good. I was treated good and respectfully. Liked the vehicle and overall all of the rating were 5 stars. Thank you for good service More

by CHECOPENA16
Recommend Dealer
Yes
Employees Worked With
Sergio Brito Arreguin
June 23, 2016

Very good experience I had a complex problem that was handled in a fair, professional manner by the service representative. Could not be more satisfied with the result or More

by MCAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Manly Honda responded

Thank you for the feedback on your recent service visit. I am pleased to hear that Dave took the time to get all the correct information to resolve your complex problem. I will share your feedback with our entire staff. I hope to meet you on your next service visit. Have a great Summer. Luke Ammann Service Manager

June 23, 2016

Periodic Honda Civic Service Quality work completed in the time indicated to complete the work. Service personnel courteous and answered my questions re: air bag recall, plus wor More

by hondalvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Pizano
Jun 29, 2016 -

Manly Honda responded

Thank you for taking the time to share your experience with me. I am glad Santiago was able to answer your questions on your air bag. I will share your feedback with my entire staff. I see you rated us only 3 stars on pricing. I would like to know if you maybe were quoted a lower price somewhere else? We spend many hours a month price shopping so that we can be competitively priced using original Honda Parts. Feedback helps me review staff, facility and pricing for all our customers. Thank you again for visiting us, and I hope to meet you on your next service visit. Have a great summer. Luke Ammann Service Manager 707-535-1136

June 22, 2016

Oil change Honda Civic Hybrid I bought my Honda Civic Hybrid 8 years ago and wouldn't go anywhere else for service. Dave and the rest of the staff are customer focused, frankly dis More

by KIVAMEDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Robertson
Jun 29, 2016 -

Manly Honda responded

Thank you so much for the positive feedback. Dave is always fun to talk with. Thank you for being a loyal customer and I will share your feedback with Dave and Bill. I hope you have a great holiday weekend and hope to meet you on your next service. Luke Ammann Service Manager

June 21, 2016

Oil change appt. Poor communication, very unorganized front office. Ladies at front desk rolling their eyes with customers on the phone as well. Had coupon for oil c More

by JENSTEPHENS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Petty
June 20, 2016

Always good service. Car problem away from Santa Rosa. Was offered the car care towing, but we did get the car started on our own. We were given an emergency appointment More

by SUSANNE.SCHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
Jun 22, 2016 -

Manly Honda responded

Susanne, Thank you for recognizing Bill Robertson in your review. I am so happy you were able to come in a get the battery replaced. I will share your review with Bill, and I hope to meet you on your next service visit. Have a great summer. Luke Ammann Service Manager

June 18, 2016

CRV oil charnge service Dave was very friendly, as was all the staff. He had a lot of information. I was surprised to find out that with the 40+ computers in my CRV, it could More

by blandersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2016 -

Manly Honda responded

I want to thank you for taking the time to review your service visit with Dave. Every year the cars get smarter and smarter and become more advanced, so you would think they would actually drive you into the dealership for service. Manly Honda's rule of thumb is we recommend having your oil changed every 5,000 miles with a tire rotation. I'm hoping your return for service reminder sticker was put up on the inner windshield. Thank you again for being part of the Manly Honda family. I hope to meet you on your next service. Luke Ammann Service Manager

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