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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,542 Reviews

7,542 Reviews of Manly Honda - Service Center

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April 25, 2016

Pretty darn good service will keep me coming back to Manly. The waiting area is pretty comfy, but there was no decaf tea available there More

by FREDNIELSEN146
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hirbin (Irving) CEBALLOS
April 23, 2016

Excellent help in an emergency When I experienced an on the road oil pressure emergency, I was barely able to make it in to the dealership for repair. Service advisor Hirbin Ceball More

by west county resident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hirbin (Irving) CEBALLOS
April 22, 2016

Manly service is good, but takes too long. Manly Honda does a good job on service, but the total time involved for service is longer than it should be. I had a 9:30 am service appointment. I More

by BPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2016

Classic dealer upsell Went for regular service at 45k on our 2013 Honda Pilot. Tire pressure light was on. And needed pulsating brakes checked to see if rotors needed to b More

by timcarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Petty
May 16, 2016 -

timcarbuyer responded

The service manager Tyler, responded to my concerns and poor experience listed in the review. I was compensated for the service performed elsewhere. Although this doesn't "buy back" my full trust, it does show they take these reviews seriously. I hope they improve on the way in which issues found during service are communicated to clients, and definitely hope that the employees involved learn from this.

May 16, 2016 -

timcarbuyer responded

Correction, the service mangers name is Luke not Tyler. He was excellent with addressing this issue!

April 21, 2016

Knowledgable And Helpful Service Dave helped troubleshoot and figure out what was wrong with my car. He kept me updated along the way as he got new information. I appreciate the exce More

by GLENN_PROCTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 21, 2016

Top Notch service from a time-tested service provider I have been taking my 2004 Honda Element to Manly Honda since I purchase the car. I have always had a positive experience and the prices are reasonabl More

by Hondafan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
April 20, 2016

you can count on Manly Honda! I have been using Manly Honda for the past 8 years and they have never once failed to exceed my expectations. Whether it be a standard service or an e More

by Pilotguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson, Nicholas Hatch
April 20, 2016

Great Customer Service I have visited a few Honda dealerships for service to my CRV. Have never had such great service. HIgh Compliments to your staff and especially Santi More

by Sandi O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Pizano
April 20, 2016

170,000 maintenance Words can't describe my great experience with Honda... Service guys n gals are all awesome n the treat there customers with pleasure, I like to give More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 20, 2016

Service review Really appreciated the extra help from Jess in pricing accessories I may want at a later date and Patrick's extra help and assistance with selecting a More

by C3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Prestidge, Patrick Channing II
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