Manly Honda - Service Center

Overall experience with Manly Honda in Santa Rosa Good Job, Bill Petty... Courteous, helpful, knowledgeable, and aware of the service I needed. Impressive organization for a busy Thursday. Manly cr Good Job, Bill Petty... Courteous, helpful, knowledgeable, and aware of the service I needed. Impressive organization for a busy Thursday. Manly creates a "wow" factor from the minute one walks through the front door (in sales... Chuck Hansen was great) through the maintenance department. It appears everyone knows their role/job. Only thing which could use improving is the Finance Dept. Took a very long period of time to transact a "cash" purchase. However, not sure if that was due to "Lawyer/Liability" requirements or what. In the future, if a client is paying "cash", see if they want to come in with a cashier's check to avoid all the credit checks. More

Great experiance by out of town folks My wife and I were traveling northern California on vacation when we realized we need an oil change. Manly Honda got us in and back on the road quickl My wife and I were traveling northern California on vacation when we realized we need an oil change. Manly Honda got us in and back on the road quickly. Ted Krupinsky was pleasant and easy to deal with. Our interaction with other employees was also a pleasure. Well done Manly Honda! Dan in Phoenix More

Unexpected Service Had a warning light come on, and with upcoming road trip, was told no appointments for a week. Service Advisor, Bill Petty, made sure I had my car che Had a warning light come on, and with upcoming road trip, was told no appointments for a week. Service Advisor, Bill Petty, made sure I had my car checked out and fit me in between scheduled appointments. Turned out to be a minor issue, but so appreciated the care and consideration offered on behalf of Manly Honda. Mr. Petty went above and beyond in addressing the issue. Excellent customer service. I'm a happy customer of Manly Honda. More

Fast and friendly I had a flat tire the evening before I visited Manly. I arrived and told them I needed my car tire fixed fast since I had to start work at 9 in Petalu I had a flat tire the evening before I visited Manly. I arrived and told them I needed my car tire fixed fast since I had to start work at 9 in Petaluma. Hirbing was super friendly understood my urgency to have my car repaired, even though I didn't have an appointment. I was able to be at work on time. Thank you! More

Another great visit. I love my service guys. Need I say more? I definitely left knowing all about the status of my vehicle's maintenance and the recalls. I love my service guys. Need I say more? I definitely left knowing all about the status of my vehicle's maintenance and the recalls. More

Oil change Not easy to reach someone in service by phone. Finally spoke to Luke who explained that crush of recall inquiries has slowed response times. Went to a Not easy to reach someone in service by phone. Finally spoke to Luke who explained that crush of recall inquiries has slowed response times. Went to appointment yesterday, opting to wait at Manly. Long line of cars. Took 50 minutes before car moved to service bay. But work proceeded quickly and was finished about 30 min behind estimated. No problem. Bill Robertson was very professional. As was rest of team. Need to schedule appointments for early AM in future. Only suggestion would be to add to staff during heavy phone periods such as current Takata recall situation. More

Great service All I can say is this was a great experience. They were very friendly and offered great service and my car was finished within the time they gave me. All I can say is this was a great experience. They were very friendly and offered great service and my car was finished within the time they gave me. More

Service review My recent experience at Manly was excellent. I brought my car in for an oil change and the service was completed in a timely matter. They even noted a My recent experience at Manly was excellent. I brought my car in for an oil change and the service was completed in a timely matter. They even noted a ding in my tire which I did not see previously. Bill arranged fora new tire to be ordered and replaced ASAP. Very happy with the service. More

Manly Honda is the best They have the best customer service, prompt, friendly, personable. And they get my car back to me quickly! With the customer service and quality of They have the best customer service, prompt, friendly, personable. And they get my car back to me quickly! With the customer service and quality of work I always leave super satisfied, and they even call after service to make sure everything is good. love these guys More

Broken key fixed ASAP! I went to the dealership yesterday as my Key broke unexpectedly and very inconveniently and Patrick Channing was amazing! Answered all my questions an I went to the dealership yesterday as my Key broke unexpectedly and very inconveniently and Patrick Channing was amazing! Answered all my questions and had me in and out in 30 minutes! If ever you need help or service in the parts department he is your guy! Will definitely come back again! Thank you Patrick! More