Manly Honda - Service Center

Oil change Honda Civic Hybrid I bought my Honda Civic Hybrid 8 years ago and wouldn't go anywhere else for service. Dave and the rest of the staff are customer focused, frankly dis I bought my Honda Civic Hybrid 8 years ago and wouldn't go anywhere else for service. Dave and the rest of the staff are customer focused, frankly discuss what's happening with the car and are totally honest. Went in yesterday for an oil change and tire rotation. Dave also replaced a couple of running lights himself since he knew I was late for an appointment. Great work Dave! Always fun to talk with Bill Richardson too. More

Always good service. Car problem away from Santa Rosa. Was offered the car care towing, but we did get the car started on our own. We were given an emergency appointment Car problem away from Santa Rosa. Was offered the car care towing, but we did get the car started on our own. We were given an emergency appointment at the very end of the service day which was the soonest we could arrive. A new battery was put into the car and an extra discount given for our inconvenience as the battery had tested good just the day before. so, what could have been a really bad experience was turned into a good one. Once again, Bill Robertson did an outstanding job for us. More

CRV oil charnge service Dave was very friendly, as was all the staff. He had a lot of information. I was surprised to find out that with the 40+ computers in my CRV, it could Dave was very friendly, as was all the staff. He had a lot of information. I was surprised to find out that with the 40+ computers in my CRV, it could not keep track of a service needed at 5,000 miles. Dave said that it had been almost 10,000 miles since my last service but never warned me that I was over the max. This should be told to all customers so that they can watch their mileage and not rely on the car to keep track of it. Kind of disappointed about that, I hope it doesn't void my warranty. More

Excellent Service by Jess Prestidge, Service Advisor I want to commend and thank Jess Prestidge for his commitment to excellent customer service practices and for his perseverance in resolving an issue t I want to commend and thank Jess Prestidge for his commitment to excellent customer service practices and for his perseverance in resolving an issue that came up in a routine service appointment in March 2016. I was shocked and surprised when he called me on June 17, 2016, to tell me that he was able to get a replacement for my license plate holders that had mistakenly been taken off my car and disposed of by the tech in March. The holders were of sentimental value to me, and I was completely amazed that Jess remembered and went the "extra mile" and then some to find a replacement several months later. Thanks to Manly for having such an outstanding person in your organization! Thank you so much, Jess! More

Parts Dept service I’ve been having trouble with the key fob on my 2009 Accord not working correctly, so I changed the battery (CR1616) and it was still having intermitt I’ve been having trouble with the key fob on my 2009 Accord not working correctly, so I changed the battery (CR1616) and it was still having intermittent issues. I thought a new fob was needed so I went to Manly Honda Parts Dept to get a new one. The counter clerk said it could be the battery, they are not all made to the same specs and that could be the problem. He replaced the battery, I went out and tested it and it now worked just fine. He also replaced the cracked cover for me, the total cost was $17 verses $150 for a new fob and programming. Looking at both batteries side-by-side you could see a slight difference! Thank you Patrick at Manly Parts Dept. More